They were very thorough with what they did and completed the job within the expected time. The whole procedure was dealt with in a pleasant and reassuring manner.
Company replied
Location
Switch location170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB
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See what reviewers are saying
Due to a family emergency I had to cancel my MOT and Silver service at short notice, I person I spoke to was very accommodating and was able to fit me in a couple of days later. I trust Protyre, fri... See more
Company replied
I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... See more
Company replied
Ordered tyres and booked appointment online. Very good price for x2 tyres with Black Friday discount. Fitting was punctual and efficient whilst I waited. Warm waiting area with free coffee. Very knowl... See more
Company details
About Protyre Autocare - Southampton Burgess Rd
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, United Kingdom
- 02380 677468
4.7
Excellent
1K reviews
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Very happy with the service I received…
Very happy with the service I received however I was a bit disappointed that I had to wait well past the 2 o'clock appointment that I was booked in for
22 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great Customer service
Great Customer service, only to happy to help.
Fixed my air conditioning valve and saved me over a £100.
Thanks to all the staff involved.
5 June 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Jimmy,
We are so pleased to hear about your positive experience with our in centre team and the air conditioning repair. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Air con regained.
I had booked my car in because the air conditioning wasn't working very well. They said it would take an hour and it was about an hour and 5 minutes when I got the car back. The air con is now great.
4 June 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Amoeba,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff was very professional and did…
The staff was very professional and did a great job in fixing the headlights.
22 May 2026
Super friendly and helpful people
Super friendly and helpful people, took my car in to get the air conditioning regassed and they fixed my brake light for free whilst it was being done. I highly recommend them.
27 May 2026
Stop Start Battery
I contacted Protyre at Burgess Road to enquire about replacing a stop start battery for my Skoda Fabia. They were very knowledegable, helpful and friendly.
I live locally and within the hour had a new AGM battery fitted to my Fabia.
Great service.
12 May 2026
The team here are brilliant
The team here are brilliant! Great customer service. Have used a few times and never had a negative experience. We had an MOT and service, the car needed extra work to pass, the communication from them was great and helped us to decide what to do to work within our budget. They are people you can trust, will definitely continue to go there for any future work required.
8 May 2026
Ok for now ..
6 May 2026
Great Customer Service
28 April 2026
Massive thank you to Lawrence for…
Massive thank you to Lawrence for fitting me in on the bank holiday weekend last minute. Did a great job at getting everything sorted efficiently and to a very high standard, would recommend to anyone in the Southampton area!
6 May 2026
The customer service was excellent
The customer service was excellent. I felt valued as a customer and the work carried out swiftly without any delays and good communication.
15 April 2026
Reliable Garage
Managed to get my car in the next day for a diagnostics and quickly resolved the issue for me. Was very reasonably priced too. I've used them before and would use them again.
29 April 2026
Excellent service and fitting by staff
29 April 2026
very good service overall
27 April 2026
Staff very friendly good service
22 April 2026
Good service
Were friendly & helpful. Good overall experience, would be happy to use them again
15 April 2026
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