Protyre Autocare - Southam Reviews 

1,285
•
TrustScore 4.5 out of 5

4.7

Southam Drive, Southam, CV47 0RB Southam, Warwickshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The team were professional, with excellent communication throughout. They explained all MOT advisories clearly, carried out the necessary repairs, and then thoroughly rechecked the vehicle to ensure... See more

Company replied

Rated 5 out of 5 stars

Online booking was easy. I arrived at the destination somewhat early, no problem with that. Details taken and informed approximate duration of MOT . Sat in reception, was asked if I would like a coffe... See more

Company replied

Rated 5 out of 5 stars

Friendly and Efficient Service. Had a waiting room with selection of coffee, tea and hot chocolate.

Company replied

Rated 5 out of 5 stars

Arrived for my Appointment and everything went very smoothly. My tyre wasn't repairable so purchased a pair of new tyres. Service was great , well done to all.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, United Kingdom

  • 01926 813510

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,285)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, good advice.

4 November 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Howard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and Efficient Service.

Friendly and Efficient Service.

Had a waiting room with selection of coffee, tea and hot chocolate.

4 November 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Jeff​,

We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On time and quick

On time and quick

Very happy

26 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

The team were professional, with excellent communication throughout. They explained all MOT advisories clearly, carried out the necessary repairs, and then thoroughly rechecked the vehicle to ensure everything was safe and in good condition. It's reassuring to find a garage that is both knowledgeable and trustworthy.
Would definitely recommend and return for future servicing and MOTs.

21 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Marilena,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

Excellent service.Friendly staff. Will definitely use again.

21 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Gerry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good

Pre ordered , in and out in 20 minutes
Good service

26 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Nicola,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

This is the place.

Excellent friendly service would recommend.

28 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Tony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful staff

Helpful staff

19 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Carole,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always helpful.

28 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Arrived for my Appointment and…

Arrived for my Appointment and everything went very smoothly. My tyre wasn't repairable so purchased a pair of new tyres.
Service was great , well done to all.

26 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Kevan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient service

As always, great products and a helpful, friendly and efficient service from Ray and the team.

23 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Dear Customer,

We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

MOT test

Ease of booking in. Pleasant and helpful staff. All done on time.

16 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Christopher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very impressed with Silver service…

Very impressed with Silver service carried out. The staff are friendly, easy to book online and I had to amend the booking which was very easy too! Highly recommend

19 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Samantha,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast

Fast, efficient and friendly service

19 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Terence,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

No answer to phone calls

I needed to book a follow up mot (1 thing needed to be fixed, which I did within an hour), I tried to phone to rebook but I was unable to get through. 3 different phone numbers on the website, and all would end up ringing out. I tried for over an hour, before giving up and driving there to arrange a time slot. Whilst there I could hear the phone ringing and no one answered. The guy on the desk was very busy, why was no one helping him? Terrible service. The mot part was fine, you are being let down by poor customer service - you need more staff on the desk.

5 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Dear Mr Willcox,

Thank you for taking the time to share your feedback in regard to your recent visit to our Southam branch.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Online booking was easy

Online booking was easy. I arrived at the destination somewhat early, no problem with that. Details taken and informed approximate duration of MOT . Sat in reception, was asked if I would like a coffee from the machine. On conclusion, I was notified of test results. Staff were courteous and professional.

7 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Gerald,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, mot and tyre change done in double quick time. Highly recommend

12 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Mary​,

We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Prompt service, thought price reasonable, will go there again

9 October 2026
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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