Protyre Autocare - Slough Reviews 

2,366
TrustScore 4.5 out of 5

4.7

515 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

5/5 Stars - Honest team and legendary customer service from Carl! Highly recommend Protyre Slough for two main reasons: Honesty: After a rear blowout, the first technician checked all my tyr... See more

Company replied

Rated 5 out of 5 stars

A warm welcome from staff & they checked size & make of tyres prior to ordering. The job was carried out so professionally with due care & attention. The whole team work together and look after their... See more

Company replied

Rated 5 out of 5 stars

Great service from the team at Protyre Slough. The staff were friendly, professional, and explained everything clearly without any pressure. The work was completed quickly and at a fair price. I reall... See more

Company replied

Rated 5 out of 5 stars

I almost always use Protyre Slough for tyres. The prices are competitive, the service is excellent and timely and the alignment machine is excellent. It’s a pity they don’t do motorcycle tyres any m... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 515 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, United Kingdom

  • 01753 571171

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,366)

33,269 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad Experience

I had an appointment at 11:00 AM for a wheel alignment, but my car wasn't taken into the workshop until around 12:30 PM. After waiting for so long, I was then told a different price from what I had originally been quoted. To make matters worse, I was charged a different amount again when it came time to pay.
The long wait, poor communication, and inconsistent pricing made the whole experience very disappointing. Unfortunately, I'm not happy with the service

6 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Zohaib Aslam, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

MOT great service

Made my appointment for MOT turned up done in 45mins, Great service.

6 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional, Friendly & Reliable

Great service from the team at Protyre Slough. The staff were friendly, professional, and explained everything clearly without any pressure. The work was completed quickly and at a fair price. I really appreciated the honest advice and excellent customer service. Highly recommended!

27 February 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Tavishi,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Aircon regassed

Easy to book. Friendly service. Competitive price.

3 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Lynne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very Professional Company

A warm welcome from staff & they checked size & make of tyres prior to ordering. The job was carried out so professionally with due care & attention. The whole team work together and look after their customers. A friend of ours made the recommendation to use Protyre Autocare & I will certsinly be giving friends/family recomendation 100%.

3 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service

3 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick

Quick, efficient, friendly staff and best of all - very reasonable price. Will go back again. Thank you.

3 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Vivienne​,

We would like to thank you for sharing your feedback regarding the service you received at our Slough branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had the tyres I wanted at a time that…

Had the tyres I wanted at a time that was convenient.
Service team were super helpful.
Everything done and tyres replaced.
Simple.

3 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Chris,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I almost always use Protyre Slough for…

I almost always use Protyre Slough for tyres. The prices are competitive, the service is excellent and timely and the alignment machine is excellent.
It’s a pity they don’t do motorcycle tyres any more but you can’t have everything

3 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Steve,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

GREAT SERVICE

GREAT PRICE - SUPER QUICK TURNAROUND AND GREAT TEAM -

WOULD 100% RECOMMEND PROTYRE SLOUGH

THANKS GUYS

29 June 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello,

We are so pleased to hear you had such a positive experience with our team in Slough! We truly appreciate you sharing your feedback about the great price and quick turnaround. Thank you for your kind words and recommendation!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service received

Great service received, staff was very helpful

27 June 2026
Unprompted review
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Anna,

Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the service you received from our Slough team. We appreciate your custom and hope to see you again in future.

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Overall it's fine - 4 wheel alignment too expensive

Overall it's fine. They honoured the booked time despite being very busy. The only thing I do not like is about the price of the 4 wheel tracking with the laser machine. They have 2 price policies £66 for 1 axle adjustment and £144 for both axle adjustment. In the past It was much better as I have paid ~£80 regardless of how many axle needs to be adjusted.

1 July 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Andrea,

Thank you for taking the time to share your feedback.

We have raised your concerns with the Area Manager who will look into this at the centre and will be in touch as soon as they can to discuss this further with you.

We apologise for any inconvenience caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Carl is a superstar! Outstanding customer service.

5/5 Stars - Honest team and legendary customer service from Carl!

Highly recommend Protyre Slough for two main reasons:

Honesty: After a rear blowout, the first technician checked all my tyres and honestly confirmed only the damaged one needed replacing. No upselling.

Going the extra mile: When I arrived for collection during a massive rush, the wait was 40 minutes. Carl on the front desk noticed I was about to leave and handle it myself, so he took initiative, went out to the rear parking lot, and fitted it himself.

Outstanding service. Carl is a superstar and a massive asset to this branch!

30 June 2026
Unprompted review
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Hello Danny,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Slough branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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