Protyre Autocare - Segensworth Reviews 

991
TrustScore 5 out of 5

4.9

Unit 1 Concorde Way, Concorde Park, PO15 5FG Fareham, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were very delayed in getting our car to the garage for tyre replacements. The garage Manager was incredibly helpful sorting a new slot for us at a convenient time this morning . H... See more

Company replied

Rated 5 out of 5 stars

Needed 4 new tyres for my daughters car. Pro Tyres asked about make, preference ,budget, annual mileage etc . No pushy sales just sound advice. Booked convenient time for fitting where wheels balanced... See more

Company replied

Rated 4 out of 5 stars

My recent experience with Protyres was excellent. There was initially an issue with a delay in collecting my car for the MOT and service but the Manager kept me fully informed of the problem due to st... See more

Rated 4 out of 5 stars

Have used Hi-Q, Autoshops (ex F1) and Kwikfit, i thought I'd go back to a brand I hadn't used for a long time, ProTyre. The website was easy to use, very reasonable pricing compared to othe... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Concorde Way, Concorde Park, PO15 5FG, Fareham, Hampshire, United Kingdom

  • 01489 346446

4.9

Excellent

TrustScore 5 out of 5

991 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(991)

34,031 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. They managed to fit us in to repair a tyre without an appointment. Thank you.

12 August 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Jane​,

We would like to thank you for sharing your feedback regarding the service you received at our Segensworth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly recommend Segensworth Protyre

We were very delayed in getting our car to the garage for tyre replacements.

The garage Manager was incredibly helpful sorting a new slot for us at a convenient time this morning .

Highly recommend Protyre Segensworth.

Very competitive price for high quality tyres .
Very clean and organised waiting area with fan and access to drinks whilst waiting . Much appreciated in this hot weather .

Very organised , considerate and efficient service .
Excellent customer service !
Mechanic very quick to replace tyres .
Thank you . Highly recommend

12 August 2026
Unprompted review
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Jennie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Took my car for MOT

Took my car there for its MOT.

Easy to book, friendly staff, good service.

3 August 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Matt,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Pro tyre were brilliant.

Pro tyre were brilliant.. All I had was a verdict from a Mercedes main dealer that my Merc. Needed a rear wheel realignment, this would've meant that all wheels would have needed laser realignment coating £130.00. When I revieved my car from protyre after the work was carried out, all that was really nrrned was a front wheel alignment. This only cost £50.00 and it was essentially the same fix. I'm so happy I choose Protyre to perform this work... I would recommend them.

29 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Martin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a wonderful experience with Paul…

Always a wonderful experience with Paul and his team. I wouldn't trust my car with anyone else. They are alway lovely, quick and communicate everything thats happening. Loved the new coffee machine too!

29 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segesnworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful and attentive as always.

Once again the Segensworth team delivered.
First by fixing a flat tyre and then re-gassing our Air conditioning. The booking process was easy, the staff helpful and attentive and the costs reasonable.
Thank you

27 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Paul and his team at ProTyre Segensworth

Paul and his team at ProTyre Segensworth once again provided excellent service. This time we had tyre replacements and rotation which was conducted efficiently and timely. Thanks again guys great job.
Patrick Kennedy

24 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segesnworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great staff

Great staff, great service, as always

17 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Friendly and knowledgeable staff who were really helpful.
We spoke through all the options for work which needed doing and I felt reassured that I was in safe hands and that the work carried out was of a high standard. Would not hesitate to recommend!

22 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Emily,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Reliable and trustworthy

Myself and my husband have been using the garage since before the move from Wickham and followed to Segensworth as we know they are reliable. We go back for MOTs, Services and any emergency repairs and are always well looked after and back on the road quickly. Paul and the team are very friendly and personable and it makes the choice to keep returning an easy one.

22 June 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Emily,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First Class Service Again

Needed 4 new tyres for my daughters car. Pro Tyres asked about make, preference ,budget, annual mileage etc . No pushy sales just sound advice. Booked convenient time for fitting where wheels balanced and minor tracking issue sorted without fuss. Friendly staff, clean environment and waiting area with decent coffee. No need to go elsewhere.

15 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New set of tyres

Booked the car in, arrived, was seen promptly. It was recommended that I had 4 tyres and not just the two fronts as the whole set were originals from nearly 10 years ago. Efficient service, really good pricing, helpful people.

13 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Brian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and helpful

Friendly, helpful and knowledgable staff.

6 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Brilliant service as always

1 July 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Rob,

Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the service you received in centre. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Dear Anon,

Thank you very much for leaving us this 5-star review.

We always strive to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received at our Segensworth branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

very good service

very good service

29 June 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly professional service

Easy booking, friendly professional service and helpful advice

16 June 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Ease of booking at a time to suit

Ease of booking at a time to suit. Close to home, professional service friendly staff. A great all round experience..

17 June 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Bryn​,

We would like to thank you for sharing your feedback regarding the service you received at our Segensworth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service . Very professional guys

17 June 2026
Protyre Autocare - Segensworth logo

Reply from Protyre Autocare - Segensworth

Hello Mr Parker,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Segensworth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look