Fantastic service. Protyre was able to fit us into their busy schedule in no time. The investigation and repair was thorough and made us feel safe. Warm and friendly and able to give us good... See more
Company replied
Location
Switch location11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB
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Not only did they accommodate me in reference to my failed MOT and rebooked it within the time i needed: literally 1 day before it expired. Not to mention were happy to postpone my service that was... See more
Company replied
I would have given a five star review but supplier sent a tyre with the wrong speed rating so I lost a day and had to make a second trip into town to collect. Staff very helpful and polite.
Had a problem with resetting the brakes warning message on my dash but they kept going even calling in Luke who was on leave to come in and share his experience Well done team
Company details
About Protyre Autocare - Salisbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom
- 01722 414424
4.9
Excellent
3K reviews
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Had a problem with resetting the brakes…
Had a problem with resetting the brakes warning message on my dash but they kept going even calling in Luke who was on leave to come in and share his experience
Well done team
1 July 2026
I've been using protyre for many…
I've been using protyre for many years,I did make a few enquiries elsewhere and found them to be considerably cheaper,and the service was far better from them.
A prompt,clean and efficient service from very helpful and cheerful staff.
1 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fantastic Service
Not only did they accommodate me in reference to my failed MOT and rebooked it within the time i needed: literally 1 day before it expired. Not to mention were happy to postpone my service that was booked a day after my MOT, till when I was ready.
Then there was an issue regarding my oil spraying all over my engine. They immediately blocked off a time for them to do a thorough investigation. Not only did they drained the brand new oil put in after the service, in order to maintain the correct levels. But when I found a leak from the sump plug, they collected my van and did a full run down, investigated and contacted the dealerships and managed to figure out the problem.
The manager, assistant manager and the staff were fantastic and have treated the issue and me with care and respect. I highly recommend them as amazing service provider.
26 June 2026
Reply from Protyre Autocare - Salisbury
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Another great experience and very…
Another great experience and very professional
service
29 June 2026
Reply from Protyre Autocare - Salisbury
Hello Cephas,
We are delighted to hear you had another great experience with our service. Your positive feedback and custom is truly appreciated!
Best regards,
Eddie
Customer Care - Protyre
My car was booked for MOT
My car was booked for MOT, service and air con re-gas but the evening before I had an accident and one of my tyres had the wall of the tyre ripped out and I had to get it recovered and asked for it to be taken to tyreland, it was dropped off I put a note and the keys through the door to explain, I followed up with a phone call as soon as they were open, the staff reassured me they had found the information and the tyre was being replaced and then they would be carrying on with the planned work , everyone was very helpful, thank you
29 June 2026
Reply from Protyre Autocare - Salisbury
Hello Debbie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and reasonable priced
29 June 2026
Reply from Protyre Autocare - Salisbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service
Fantastic service. Protyre was able to fit us into their busy schedule in no time.
The investigation and repair was thorough and made us feel safe.
Warm and friendly and able to give us good referrals for other services.
Fantastic!
23 June 2026
Reply from Protyre Autocare - Salisbury
Hello Obiajulu,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really great service and very quick…
Really great service and very quick turnaround of the work.
8 June 2026
Reply from Protyre Autocare - Salisbury
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always so helpful and…
Always so helpful and accommodating.always use for brakes and tyres. Thanks for you help
22 June 2026
Reply from Protyre Autocare - Salisbury
Hello Mark,
We truly appreciate your kind words about our service. We are delighted to know we could assist you with your brakes and tyres. Thank you for your continued trust!
Best regards,
Eddie
Customer Care - Protyre
I always go to the Salisbury branch of…
I always go to the Salisbury branch of Protyre because they are trustworthy and reliable.
It’s not my skill set dealing with punctures and worn tyres and these men are wonderful.
Customer service is excellent.
22 June 2026
Reply from Protyre Autocare - Salisbury
Hello Lisa,
We're delighted to hear about your positive experience with our Salisbury branch. It's wonderful to know you find our in centre team trustworthy and reliable, and that the customer service is excellent. Thank you for your kind feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Salisbury
Hello Mr Riley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Elizabeth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Went for an aircon recharge
Went for an aircon recharge. It was a good price and had a nice waiting room with tea and coffee available. Will definitely use Protyre again
17 June 2026
Reply from Protyre Autocare - Salisbury
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have been using Pro tyre is Salisbury…
I have been using Pro tyre is Salisbury for over two years now.
Excellent service every time, doesn't try to up sell you on anything unlike to big car servicing chains.
17 June 2026
Reply from Protyre Autocare - Salisbury
Hello Jonas,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Knowledgeable staff
Knowledgeable staff able to accommodate individual requirements. A good experience that will ensure future custom.
10 June 2026
Reply from Protyre Autocare - Salisbury
Hello Dan,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient service
Efficient service, everything explained to me. Very friendly and polite.
15 June 2026
Reply from Protyre Autocare - Salisbury
Hello Karen,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and efficient
15 June 2026
Reply from Protyre Autocare - Salisbury
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service all round
Great service all round - helpful staff, quick fitting, good price - thank you!
11 June 2026
Reply from Protyre Autocare - Salisbury
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and proffessional…
Excellent service and proffessional work completed, all on time at a reasonable price. Would certainly recommend them.
12 June 2026
Reply from Protyre Autocare - Salisbury
Hello David,
We are so pleased to hear you had such a positive experience with our team in centre. Thank you for your kind words and recommendation!
Best regards,
Eddie
Customer Care - Protyre
The customer service is exceptional
The customer service is exceptional. I wasn't sure what was wrong with the car but they investigated and kept me in touch throughout as they discovered issues, and helped me prioritise the work. I also really appreciated that they did their best to keep labour costs down - I know that all the work they did was done with integrity, and that is worth any amount.
12 June 2026
Reply from Protyre Autocare - Salisbury
Hello Carina,
We are so glad to hear about your positive experience with our customer service. It is wonderful to know that our team in centre kept you informed and helped prioritise the work. We truly appreciate your kind words about our integrity.
Best regards,
Eddie
Customer Care - Protyre
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