Great service at Pro Tyres last, put my car in for a service in the morning, went back later in afternoon, a part thst was ordered and fitted was faulty on fitting so had to wait till next morning for... See more
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Excellent and friendly communication from staff. Timely work carried out. Good value for money and easy to book the work. Nice room to wait in. My child liked watching the cars on camera. Would have b... See more
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Booked in quickly with ease, arrived at 9 am car was taken in for its check straight away and I was on my way with my aircon re gassed within the hour, free coffee too while I waited
Company replied
The lads were clearly very busy with different customer demands and deadlines but they remained courteous, calm and helpful all the time. I can’t fault the service - it’s why I go back again and again... See more
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Company details
About Protyre Autocare - Poulton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Blackpool Old Road, Poulton, FY3 7LX, Poulton, Lancashire, United Kingdom
- 01253 885121
4.7
Excellent
1K reviews
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Not Up To Usual Standard
Service included check of windscreen washers - defective washer not picked up.
I have to say, to be fair, this was an exception rather than the normal service they provide
3 November 2025
Reply from Protyre Autocare - Poulton
Dear Mr Rayworth,
Thank you for taking the time to raise your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Poulton
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was hospitalised on the day of my MOT…
I was hospitalised on the day of my MOT and I rang to rearrange and they just were so helpful by saying just ring us when you're ready and we'll fit you in.
I managed to ring a week later and they got me in a few days later and sorted the car out quickly with what was needed to pass the MOT. Great service and thank you again.
25 October 2025
Keep up the good work Guys.
Simon and his team are amazing, have used the branch numerous times and have found everyone so helpful. This time was for an MOT. Everything was explained, car appeared on TV, and was able to watch whole process from start too finish.
15 October 2025
Reply from Protyre Autocare - Poulton
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poulton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poulton
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
value for money
An efficient and value for money service. Friendly staff who were happy to give free advice
22 October 2025
Reply from Protyre Autocare - Poulton
Hello Mel,
We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
20 October 2025
Not quite a pit stop
Booked a tyre change for 10.30am. Simon rang to explain tyres not in yet. (It happens). Phoned me at 12.40 to come in at 1pm. Turned up on time. Grabbed a nice coffee and waited 55mins to fit 2 tyres. Thought it would be quicker. The staff were pleasant though.
13 October 2025
Great price and a very professional…
Great price and a very professional service, would definitely be using your service again
15 October 2025
Reply from Protyre Autocare - Poulton
Hello Matthew,
We would like to thank you for sharing your feedback regarding the service you received at our Poulton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fair price
Fair price, will use again. Didn't try to up-sell, felt I could trust them!
1 September 2025
Reply from Protyre Autocare - Poulton
Hello,
We're happy to hear that you felt valued and trusted our service! Thank you for your positive feedback; we appreciate your business and look forward to serving you again.
Best regards,
Eddie
Customer Care - Protyre
Not my best experience
I booked an appointment online, an hour before I was booked in they rang me to cancel the appointment. It was rearranged for the next day.
After having my wheels aligned I was half way home when I realised my steering wheel wasn't aligned correctly so I rang them, it took them 10 minutes to answer the phone and I had to go again the next day to fix the problem.
I will go elsewhere next time.
2 October 2025
Reply from Protyre Autocare - Poulton
Dear Mr Brindle,
Thank you for bringing this to our attention. We are sorry this happened.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very friendly / helpful / efficient
Very friendly / helpful / efficient
Very impressed !!!!
Thanks to all there
10 October 2025
4 tyres fitted - good value
Had 4 tyres fitted which were good value with the promotional offer. Work was carried out at a time convenient to me and was finished promptly. My only complaint was there were oil marks on the wing, bonnet, doors and glass from the mechanics hands which was disappointing.
10 October 2025
Reply from Protyre Autocare - Poulton
Dear David Hadwin,
We're happy to hear that you had a great experience at our Poulton branch, and that you trust our garage.
We appreciate your positive feedback and thank you for acknowledging the team!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
A great local garage I would recommend
I have been using Protyre including ( Barry & Wilkinson their previous name ) for over 16 years now, I always find them very accommodating and professional in their work. No one is 100% IMO so I give them 99% which is as good as it gets.
They have fair pricing on work done. Happy to recommend.
Recent repair work tested there resolve, I am sure, but they came through with flying colors. Thanks guys, much appreciated.
1 October 2025
Reply from Protyre Autocare - Poulton
Hello Graham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My requested tyres in stock within 24…
My requested tyres in stock within 24 hours and fitted within 48 hours. Friendly staff including offer of coffee.
26 September 2025
Reply from Protyre Autocare - Poulton
Hello Gwen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poulton
Hello Douglas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poulton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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