The two gentlemen were incredibly cooperative, helpful, efficient and customer-oriented. My booking was scheduled for 3:30pm, but I arrived much earlier than expected. They kindly accommodated me... See more
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Easy of booking and paying on-line. Cheaper than ATS and Kwik-Fit even without an additional discount. Air conditioning recharged quickly and efficiently, all round good service. Also recently had... See more
The best experience ever! Aled and all the lovely gentlemen working there in the Newport branch on corporation road are a true asset to the company. It’s cheap parts/service without compromising qu... See more
My expectations were exceeded in all respects. I received a friendly welcome and the car was taken into the fitting bay straight away. The fitter took obvious care in fitting, to the extent of pointin... See more
Company replied
Company details
About Protyre Autocare - Newport Gwent
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
449 Corporation Road, Newport, NP19 0HE, Newport, Gwent, United Kingdom
- 01633 279300
4.9
Excellent
711 reviews
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I ordered incorrect wrong size
I ordered incorrect wrong size
They were very helpful in switching to correct size
1 October 2025
Courteous staff and good advice
Job done on time. Good advice given. Staff were courteous and efficient. I would use them again.
26 September 2025
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Newport Gwent
Hello Mr Jones,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic team and service Protyre Newport…
Can’t recommend the team at protyre Newport highly enough. They were fantastic when I had a puncture that could not safely be repaired. They found the right replacement for me at a great price and fitted it at my convenience. They checked the pressure and condition of all tyres and ensured my car was road fit again. The whole team were so friendly and made the experience a nice one which sadly is not always the case as a woman going to a car mechanic service provider. Aled and the team were fantastic
23 September 2025
Unprompted review
Interim Service
I have used Protyre Newport in the past, and can honestly say that I have always been impressed with the quality of service I have received from them.
The vehicle was booked in for a service with the team. And I was kept informed of what, if anything needed to be addressed before being carried out. The courtesy and care that they showed towards myself and my vehicle was excellent. The car was ready at the time they gave me. And I was extremely happy with the whole experience. Highly recommend the team at Newport Protyre.
22 September 2025
Reply from Protyre Autocare - Newport Gwent
Dear Colin,
We appreciate you sharing your positive experience with our Newport branch.
It's great to hear you've consistently been impressed with the service quality and that you were well-informed throughout the process.
We're happy that the team's courtesy and care met your expectations, and your vehicle was ready as promised.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Always professional and polite staff
Always professional and polite staff - speedy service - I always use this outlet
22 September 2025
Reply from Protyre Autocare - Newport Gwent
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received at our Newport branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Newport Gwent
Hello Jen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service big thanks to Aled the…
Great service big thanks to Aled the centre manager!
19 September 2025
Unprompted review
Knowledgeable and friendly
I use this garage for tyres often, this time I needed help with my exhaust system. Tony was excellent and extremely informative, I had the pipe snap and needed it replaced, but even with difficulties with after market changes to the system he managed to get this fixed and back on the road. The whole team are great and friendly.
8 September 2025
Reply from Protyre Autocare - Newport Gwent
Hello Rich,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre change
Prompt work carried out, staff is helpful and friendly, just a smooth experience overall, besides the site is local to me so very convenient to use. Also better prices than competitors.
10 September 2025
Well done Protyre Autocare Newport
Ordered 4 tyres on line from e tyres and they were waiting for me at the appointment time of 13-00.
Aled booked me in and the work commenced immediately.
Tom who did the work, took great care not to mark the rims, and showed me the wear on the inside of all four tyres.After explaining the cause offered a four wheel alignment, which I took up. Tom was really polite showing me what he was doing at all times.
I was really pleased with the service provided and will recommend them to my friends and family.
29 August 2025
Easy to book an appointment
Easy to book an appointment. Person I dealt with very helpful and polite.
25 August 2025
Helpful garage
Been to these guy's a couple of times over the past few months and they've always been so helpful and pleasant to speak to will use again and again...
18 August 2025
Reply from Protyre Autocare - Newport Gwent
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Work completed efficiently
My appointment time was kept and the work completed efficiently. Although I had only booked for two front tyre replacements, the team also carried out a general inspection of all tyres, which was reassuring and much appreciated.
14 August 2025
Reply from Protyre Autocare - Newport Gwent
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Quality service excellent price would…
Quality service excellent price would use again
13 August 2025
Expecting me
Expecting me! Having someone ready to do work.
Checked tyres and brake pads too.
13 August 2025
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