Protyre Autocare - Newark Reviews 

316
TrustScore 4.5 out of 5

4.7

96 Northgate, NG24 1HF Newark, GB


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Rated 4 out of 5 stars

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

Rated 5 out of 5 stars

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... See more

Rated 5 out of 5 stars

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... See more

Rated 5 out of 5 stars

Helpful staff. Reasonable price.Car left in tidy condition with the spare wheel stowed away. Appreciate the report on remaining tyres. Been going there for many years. Never had a problem.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

316 reviews

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4.7

All reviews

(316)

34,852 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service with goodprices

Tyres fitted promptly at a good price. Easy to book

12 August 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Lynne,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the efficient service and value you received from the team at our Newark centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very good

good team at Newark and good stock availability at reasonable prices

17 August 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Dear Chris,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Lisa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, made the whole process easy.

12 August 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly, professional service at a great price

7 August 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Mr Goodman,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

THE SERVICE I RECEIVED WAS BRILLIANT…

THE SERVICE I RECEIVED WAS BRILLIANT AND I DONT TINK THEY COULD DO ANY BETTER

7 August 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Nicholas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Was able to book in quickly with an…

Was able to book in quickly with an appointment to shut my needs. Friendly atmosphere and nice waiting area with tv to watch work being done on car.

29 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Michelle​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

quick and easy

29 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book online friendly efficient…

Easy to book online friendly efficient staff two new tyres and a/c regas great service and competitive prices would use again

22 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Mojo

Booking appointment was easy to do online. Staff very helpful and carried out work efficiently. Price reasonable.

22 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Car booked in for 13:00

Car booked in for 13:00, when I dropped it off they said come back in an hour which I did. The car hadn't moved drove away 3 hours after dropping off. No apology for waiting so long. When I got home I noticed that the hatch in the boot where the locking wheel nut was dismantled and not put back together

8 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 4 out of 5 stars

Good price on tyres

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

13 July 2026
Rated 3 out of 5 stars

Arrived at booked specified time

Arrived at booked specified time. The changing of two front tyres took 2 hrs!

8 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Dear John,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

On time quick and efficient

On time quick and efficient, Clean and Tidy Reception area thank you 🙏

8 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very welcoming

Very welcoming, did what they needed to do and cars sorted. Thanks chaps

8 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Mr Rigley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service as usual

Excellent as usual

6 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always very helpful and accommodating

Always very helpful and accommodating. They give a good deal on tyre prices. They are my first go to for any tyre issues with my car.

30 June 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello Alison​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service especially as I was…

Excellent service especially as I was a walk in, not booked I can recommend going there to my friends and colleagues

3 July 2026
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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