A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy access, friendly receptionist with humour. Great service, quick and efficient. I sought my tyres through blackcircle.com which price included choosing a local garage, date, a time slot and fitti... See more
Company replied
Friendly informative staff who were helpful and cheerful. Excellent service for tyre change we needed and interesting to hear history of company as told to us by the manager.
As ever, the men at your New Milton tyre shop are a pleasure to deal with - the work is completed in good time in a courteous manner.
Company replied
Company details
About Protyre Autocare - New Milton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom
- 01425 613647
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick finding suitable option
Quick finding suitable option, and super fast change of tires.
Staff reliable and experienced.
8 June 2026
Reply from Protyre Autocare - New Milton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speedy service
Speedy service.
Arrived as a “drop in” and was served immediately. Offered a range of tyre prices with pros and cons of each explained.
Good job completed quickly with a complimentary car health check.
5 June 2026
Reply from Protyre Autocare - New Milton
Hello Alison,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They fixed my tyre at a reasonable…
They fixed my tyre at a reasonable cost. GIven how busy they are (due to the current 'pothole-damaged-tyre-epidemic) the service was super. I recommend this business.
3 June 2026
I took my daughter and her Hyundai to…
I took my daughter and her Hyundai to Protyre as she suspected a slow puncture on her way down to me. Turns out she did have a nail in it but couldn’t be repaired and her tracking was really off and this had worn out the other tyres too. The chap at Protyre did a great job replacing the tyres for mid range all round and did the tracking which has made her car safe to drive again all at a reasonable cost and has given her confidence again. Highly recommend this company.
25 May 2026
The last time I visited this garage was…
The last time I visited this garage was a couple of years ago and the service level was shambolic. My recent visit was totally different with friendly helpful staff and a manager who was very knowledgable and answered my questions in a polite and helpful manner, very good price on the battery given as well, all good
29 May 2026
Outstanding service
27 May 2026
Very prompt and polite service.
Staff are lovely, they knew me from my last visit, and got on with the job. Four lovely new tyres.
25 May 2026
Professional service
25 May 2026
Great service by a friendly TEAM
Great service by a friendly TEAM, well run and the right price. Thank you.
25 May 2026
did the job on time no fuss
25 May 2026
Mike R you legend top tier store filled…
Mike R you legend top tier store filled with top tier employees in my years of tire changing Mike R and his team without a doubt provided me with the best customer experience and service I have ever had thank you Mike you where amazing when I have my next tyre problem I know where to go
23 May 2026
Unprompted review
They went the extra mile
Friendly staff gave me an appointment very quickly . My tyre could not be repaired due to a very large bolt in the tyre causing the puncture. They found me the exactly the the same tyre as all the others on my car. They went to another branch to collect for me.The price was very competitive in fact better than a famous online discount supplier.I was back on the road within an hour.
20 May 2026
Service was carried out quickly and…
Service was carried out quickly and well. Very informative staff.
20 May 2026
Do not bring your vehicles here
Do not bring your vehicle here for a service . When driving off my van sounded different drove it around for a few days to give it time but didn’t get any better so have taken it to a garage I normally use and the filter and casing plus other bolts fitted incorrectly or not at all . Incompetent people in the wrong job. Not happy and won’t be going back even for a puncture repair
8 April 2026
Reply from Protyre Autocare - New Milton
Dear Mr Wells ,
Thank you for your feedback. We are sorry to hear that your recent visit to our New Milton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.