A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy access, friendly receptionist with humour. Great service, quick and efficient. I sought my tyres through blackcircle.com which price included choosing a local garage, date, a time slot and fitti... See more
Company replied
Friendly informative staff who were helpful and cheerful. Excellent service for tyre change we needed and interesting to hear history of company as told to us by the manager.
As ever, the men at your New Milton tyre shop are a pleasure to deal with - the work is completed in good time in a courteous manner.
Company replied
Company details
About Protyre Autocare - New Milton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom
- 01425 613647
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - New Milton
Hello Mrs Panayi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Mrs Ballard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was very pleased with the attention…
I was very pleased with the attention that l received on renewing the two front tyres of my car . The young men were all vey efficient
Thank you
22 July 2026
Reply from Protyre Autocare - New Milton
Hello Janet,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and friendly staff
Great service and friendly staff. They were quick to sort the problem - fixing a puncturered tyre - and the price was very agreeable. A happy customer!
17 July 2026
Reply from Protyre Autocare - New Milton
Hello Mr Rossow,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff. Quick service. Pre ordered and paid, so was done in a flash.
22 July 2026
Reply from Protyre Autocare - New Milton
Hello Daniel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Recommend Garage
Easy access, no need to book, Very helpful people to deal with. Friendly staff, reasonable costs.
22 July 2026
All the staff were friendly and…
All the staff were friendly and helpful. I called in at the end of the day with a screw in a tyre. On further inspection they found one in both rear tyres. One repair and one replacement later and I was on my way!
22 July 2026
Reply from Protyre Autocare - New Milton
Dear Alison Rowbotham,
Thank you for your fantastic review!
We're so pleased to hear that our team at our New Milton branch, was friendly and helpful, especially when you came in with a screw in your tyre.
It's great that we could get you back on the road quickly.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent service
Excellent service. Selected tyres and fitting time online. Everything ran like clockwork and my car was ready to drive away when I returned. Couldn’t ask for more
14 July 2026
Reply from Protyre Autocare - New Milton
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were helpful
The staff were respectful, professional and helpful. I was seen on time and the problem dealt with.
15 July 2026
Reply from Protyre Autocare - New Milton
Dear Rick Randall,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
Very helpful, courteous and efficient service. Would highly recommend the New Milton branch to anyone!
11 July 2026
Reply from Protyre Autocare - New Milton
Hello Bron,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good price,knowledgable,quick and…
Good price,knowledgable,quick and polite.good job all round.
13 July 2026
Reply from Protyre Autocare - New Milton
Hello Terry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I like the time drop off and pick up…
I like the time drop off and pick up time booking online so you don't have to leave car at garage all day... And they do a great job had my Aircon regased and checked and two weeks later had my oil changed and the staff are brilliant and helpful... Thanks Protyre at New Milton great service... Would recommend.
10 July 2026
Reply from Protyre Autocare - New Milton
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Really helpful and were able to help in a very timely manner, great service. Good advice, products and competitive price.
8 July 2026
Reply from Protyre Autocare - New Milton
Hello Neil,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Tyres In Branch and Fitted Rapidly
My online order meant that the tyres were in branch at the appointment time and were fitted very, very quickly. The staff were courteous and appeared efficient to 'walk-up' customers as they arrived.
8 July 2026
Reply from Protyre Autocare - New Milton
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff are very good and helpful my only…
Staff are very good and helpful my only problem was access was very tight for my motorhome.
Paul.
1 July 2026
Reply from Protyre Autocare - New Milton
Hello Duncan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.