My car went in to have air-conditioning gas topped up. Initially I found little improvement when really tested on a very hot day;when I explained this they responded very well, and spent a lot of time... See more
Company replied
Location
Switch locationUnit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB
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See what reviewers are saying
Excellent customer service. Nothing appears to be too much trouble. Had an issue with wheel balancing which turned out to be the sound deadening lining having come away on a front wheel after they had... See more
Company replied
Good customer service and puncture repaired within the hour. If I'd have known that upon inspection of the tyre the puncture would have have been repaired automatically i wouldn't have asked for an up... See more
Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I... See more
Company replied
Company details
About Protyre Autocare - Nailsea
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, United Kingdom
- 01275 859859
4.9
Excellent
1K reviews
Asks customers to review
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The staff
The staff. Extremely knowledgeable, very respectful. Hope the company looks after these guys, they were excellent.
10 December 2025
As usual very helpful and did the job…
As usual very helpful and did the job promptly as arranged. Excellent service.
2 December 2025
May use AI-assist with repliesRead more
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Customer freindly service
Front desk very efficient,no waiting,job done in time they stated,bill reasonable.happy customer.
8 December 2025
Reply from Protyre Autocare - Nailsea
Hello Stephen,
We're happy to hear that you were pleased with our front desk team and the prompt completion of the job. Thank you!
Best regards,
Eddie
Customer Care - Protyre
It is local and had the tyres but was a…
It is local and had the tyres but was a bit backlogged so with waiting it took 2 hours for 2 tyres. The main issue was I asked if the car's computer had been updated with the fresh tyres and setting and was told it was but as I left the depot the TPMS warning light came on and when I got home I discovered the 2 new tyres at 48psi and 44psi rather than the recommended 39psi
5 December 2025
Reply from Protyre Autocare - Nailsea
Dear David Mears,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Thank you to Ryan and the team at Pro…
Thank you to Ryan and the team at Pro Tyres, for repairing my punctured tyre. Always get a first class service. Would highly recommend them.
5 December 2025
Unprompted review
Reply from Protyre Autocare - Nailsea
Hello Shelia,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked appointment online
Booked appointment online, turned up at said time and had 2 new tyres fitted within an hour. Very polite team, would definitely use again!
26 November 2025
Reply from Protyre Autocare - Nailsea
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service at the Depot
Good service at the Depot. The website was a bit misleading about the extra tire check cost
21 October 2025
Unprompted review
The staff were as professional as usual.
26 November 2025
Happy Motoring
Good customer service.
Prompt action to resolve issues.
Excellent reporting of car compliance with road regulations.
26 November 2025
Helpful and friendly service
Helpful and friendly service. Car running very smoothly now.
26 November 2025
Explanation of the problem and offering…
Explanation of the problem and offering to repair immediately
26 November 2025
Tyre work
Very quick and easy to book. Staff polite and efficient. Job completed within the hour as proposed by manager. Will definitely return for any further tyre related work. Thank you.
24 November 2025
New tyres promptly fitted
Good discounted tyres fitted at an agreed time within 30 minutes. Well done.
19 November 2025
Polite and helpful
Polite and helpful, did the job no fuss, could have charged more but very honest and clear about the requirements.
17 November 2025
Home within two hours of discovering puncture
On returning to my car, parked in a supermarket car park, i discovered a puncture. I did contemplate calling out the AA but decided to drive to Protyre Autocare, not too far from where i was parked. I made no prior contact with them, just turned up. This was a Friday and a busy time for Protyre. Despite everything i was treated extremely cordially and was on my way home within two hours, with a new tyre and all tyres fully checked over. I couldn't have been treated any better.
10 October 2025
Reply from Protyre Autocare - Nailsea
Dear Mr Davis,
We appreciate you taking the time to share your experience you had with our team at our Nailsea branch.
We're glad we could assist you quickly with your puncture, especially during a busy period.
It's great to know you felt well-treated, and we appreciate your positive feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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