I had a MOT booked somewhere else for Monday but got delayed in Germany.I contacted Protyre who booked me in same day Tuesday completed the Mot no fuss even aligned my headlight FOC to ensure the pass... See more
Company replied
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Picked up a screw in the tread of a front tyre. Phoned Protyre Mold and got an appointment at 11am the next day Turned up on time and after inspection they repaired the tyre and I was away within 30... See more
Company replied
Great service today from Matt and the team Car booked in for full service Price was very reasonable and good quality products used Knowledgeable staff with attention to detail Many thanks guys
Company replied
The staff were all polite and also very professional I've been going there for years and will continue to do so
Company replied
Company details
About Protyre Autocare - Mold
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gas Lane, Mold, CH7 1UR, Mold, Clwyd, United Kingdom
- 01352 752317
4.8
Excellent
851 reviews
Asks customers to review
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Helpful staff and easy to book car in…
Helpful staff and easy to book car in for MOT and new tyre
29 October 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
On 3 occasions now my mot’s have been…
On 3 occasions now my mot’s have been cancelled and re arranged due to faulty equipment. Some new equipment and better maintenance of it is required.
24 October 2025
Reply from Protyre Autocare - Mold
Dear Paul,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Mold
Hello Louise,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service swapped from my usual…
Great service swapped from my usual tyre company will definitely be back.
22 October 2025
Reply from Protyre Autocare - Mold
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
My new 'Go To' supplier for tyres.
Noting is too much trouble for the guys at Protyre Autocare Mold. Leigh was extremely helpful to answer all my questions and to help me decide on the new 'All Season' tyres that I wanted for my vehicle. Ordering was simple and a timely appt made to have them fitted. Courteous, professional, helpful - the list goes on, this will now be the 'go to' venue for all of my, and my family's tyre requirements.
20 October 2025
Reply from Protyre Autocare - Mold
Hello Leigh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Cannot fault this place
Cannot fault this place! They have helped me over and over again and always go out of their way to find a solution! Nothing is ever an issue, all the staff are great and friendly and happy to explain things in simple terms to someone who knows very little about cars! Special mention to the manager! He is a top bloke too, always walk out of here laughing :) Highly recommend taking your car here!
16 October 2025
Unprompted review
Reply from Protyre Autocare - Mold
Hello Esther,
We appreciate you taking the time to leave us such positive feedback! We're happy to hear that our team in centre has consistently provided you with helpful solutions and clear explanations. We aim to ensure everyone feels comfortable and confident with their car care.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
Excellent service. All of the gents were chatty and approachable. Changed all of my tyres checked my brake pads and put a spare tyre in my boot, all in less than an hour.
29 September 2025
Excellent service as always
6 October 2025
I’ve used this MOT Centre every year
I’ve used this MOT Centre and they Always give good service highly recommended.
23 September 2025
Turned up without an appointment with a…
Turned up without an appointment with a slow puncture. Repaired the same day
22 September 2025
Reply from Protyre Autocare - Mold
Hello Clare,
We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT & Service
Service was good disappointed that I wasn't contacted when the car was ready and I was unable to get through to check. Staff were very pleasant and helpful
1 September 2025
Management and staff all helpful…
Management and staff all helpful throughout. The garage staff were very busy with customers having to wait longer than normal. Indeed my MOT was changed because mechanics were behind with other cars. I was able to go back the following week.
17 September 2025
You did what you said you would do no… car pepair
You did what you said you would do no messing me asa customer good service
15 September 2025
Reply from Protyre Autocare - Mold
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly service…
Good friendly service everything,explained in English,staff considerate easy to book appointment 👌
15 September 2025
Reply from Protyre Autocare - Mold
Dear Peter,
We appreciate you taking the time to share your positive experience you had at our Mold branch .
We're so glad to hear that you found our team friendly and helpful, and that you found it easy to book.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Couldn't fault them. First class
Had a silver service and spark plug replacement and was very happy with the level of help and support that I received. Excellent service, very friendly and honest. Thanks to all involved, especially Lee who gave first class customer service throughout. Debbie
5 September 2025
Reply from Protyre Autocare - Mold
Hello Debbie,
We're happy to hear that you were satisfied with the support and help you received during your silver service and spark plug replacement. We appreciate your kind words and are glad you enjoyed your experience with our team in centre.
Best regards,
Eddie
Customer Care - Protyre
Very polite helpful and efficient
Very polite helpful and efficient.
Reasonable prices
8 September 2025
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