I had a MOT booked somewhere else for Monday but got delayed in Germany.I contacted Protyre who booked me in same day Tuesday completed the Mot no fuss even aligned my headlight FOC to ensure the pass... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Picked up a screw in the tread of a front tyre. Phoned Protyre Mold and got an appointment at 11am the next day Turned up on time and after inspection they repaired the tyre and I was away within 30... See more
Company replied
Great service today from Matt and the team Car booked in for full service Price was very reasonable and good quality products used Knowledgeable staff with attention to detail Many thanks guys
Company replied
The phone is not answered , too few staff always very busy , i feel sorry for them. Even when you go in you are waiting to be served , needs a receptionist.
Company details
About Protyre Autocare - Mold
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gas Lane, Mold, CH7 1UR, Mold, Clwyd, United Kingdom
- 01352 752317
4.8
Excellent
852 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt efficient service
Fitted two tyres, pre booked fitting appointment. Good service, no issues
19 January 2026
They are very professional and very…
They are very professional and very kind and polite , thanks
14 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service and knowledgeable manager…
Great service and knowledgeable manager very helpful will definitely use them again if needed.
12 January 2026
Reply from Protyre Autocare - Mold
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I just dropped in and they jumped to…
I just dropped in and they jumped to get it resolved, excellent customer service, value the support and would highly recommend which l have already done within my family and friends . A big thank you from Nikki (Mold)
6 January 2026
Reply from Protyre Autocare - Mold
Hello Sandra,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Car was booked in fairly prompt
Car was booked in fairly prompt, price given is what it is, manager asked after booking on my condition as undergoing cancer treatment, really good customer relation, always friendly
5 January 2026
Pleasant and informative manager
Pleasant and informative manager, no problems with fitting.
Strange though, and I find this with all tyre fitting shops I have used, the tyres are not set to the correct pressure?
7 January 2026
Suspension repair
Very professional highly organised staff really happy with the service
7 January 2026
Needed tyres ASAP because of a…
Needed tyres ASAP because of a puncture. Guys at Protyre were amazing, they sourced the tyres and fitted them same day! Would definitely recommend!
7 January 2026
Service and MOT
Honestly these guys are great, Car was sorted with no fuss and ready ahead of time too. Had 2 new tyres, top level service and MOT. Best price around as well
29 December 2025
Reply from Protyre Autocare - Mold
Hello Laura,
We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very professional
Easy to book online. Communications were very good.
Staff were friendly and helpful
16 December 2025
Amazing Local Garage
After an issue with my car, the team spent time diagnosing the problem and finding a solution. Friendly, supportive and talking through all the options available, I couldn’t have asked for a better service.
15 December 2025
Excellent service
Excellent service. Friendly polite staff, went above and beyond.
Well done Mold branch. 👍
10 December 2025
Reply from Protyre Autocare - Mold
Hello Allan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had my MOT done.
Had my MOT done.
Advised me what might need doing in the future.
The guy in reception was very helpful and polite.
8 December 2025
This is the second visit for me as I…
This is the second visit for me as I found the staff extremely helpful, friendly and reassuring. I will certainly go back again of I have any further issues with my car....
2 December 2025
Great service.
8 December 2025
Reply from Protyre Autocare - Mold
Dear JONES,
We're happy to hear that you received excellent service from our team at our Mold branch.
We appreciate your feedback and are glad our team provided great service.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.