Picked up a screw in the tread of a front tyre. Phoned Protyre Mold and got an appointment at 11am the next day Turned up on time and after inspection they repaired the tyre and I was away within 30... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service today from Matt and the team Car booked in for full service Price was very reasonable and good quality products used Knowledgeable staff with attention to detail Many thanks guys
Company replied
I wouldn't hesitate in recommending this business. From making an appointment for my car to have 4 tyres changed, to driving off after the job was done, I can honestly say that it was a pleasurable e... See more
The team working there went above and beyond to make a very anxious and overwhelmed lady feel safe and supported! They educated me and didn't make me feel belittled at all, helping me to understand t... See more
Company details
About Protyre Autocare - Mold
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gas Lane, Mold, CH7 1UR, Mold, Clwyd, United Kingdom
- 01352 752317
4.8
Excellent
847 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always use protyre for our cars
Always use protyre for our cars. Friendly helpful staff.
17 June 2026
Reply from Protyre Autocare - Mold
Hello Jayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Mold
Hello Mrs Davies,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service fair prices
9 June 2026
I broke down outside Protyre Mold
I broke down outside Protyre Mold. Ollie was great at sorting out the problem with various ingenious ways to coax her back to life and rescuing my car! All sorted for under £200. I have a new garage.
12 June 2026
Unprompted review
Reply from Protyre Autocare - Mold
Hello Kathleen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic experience from booking to…
Fantastic experience from booking to leaving. Really polite and friendly staff who explained everything to me in a way that I could understand.
Would definitely use them again and recommend to anyone who asks.
19 May 2026
An honest and reliable garage
An honest and reliable garage, they carried out my MOT on one occasion and my tyres on another and both times they have been exceptional I would definitely recommend them
23 May 2026
Staff at Mold were polite and…
Staff at Mold were polite and courteous. They explained what was deficient on the car and why. They also have me options for getting replacement parts. Very happy with the service.
20 May 2026
Professional and prompt service and…
Professional and prompt service and rapidly resolved a small post test problem.
18 May 2026
Excellent service
11 May 2026
Service on car and new tyres
, the gentleman in the garage are brillians always very helpful
11 May 2026
Reply from Protyre Autocare - Mold
Dear Val Owen,
Thank you for taking the time to raise your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Guys are always brilliant there
Guys are always brilliant there, will continue to take my car there, just passed its MOT with no issues and prices was great
13 May 2026
Same day appointment to fix a second puncture
Same day appointment to fix a second puncture caused by a screw. Office was very helpful and the guy who fixed the problem definitely knows his stuff.
6 May 2026
Efficient service sorting puncture and…
Efficient service sorting puncture and great customer service and very polite would definitely recommend
11 May 2026
Great service
Booked my car for its MOT easily . Once it was completed the garage left a voice mail and text confirming that the car was ready for pick up . Have used this garage for a number of years and have always had great service
11 May 2026
Used this garage many times.
Used this garage many times always professional helpful and friendly, I would recommend them.
11 May 2026
Fantastic service with a smile
8 May 2026
I would definitely recommend
I would definitely recommend, no fuss just got on with the job, very pleasant guys, I will defiantly use again.
6 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.