I went into Protyre without calling prior to get a new tyre after having a flat and having to put my spare on. It's not the first time I've been here and every time, no matter who I deal with, I'm tak... See more
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Location
Switch locationStones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB
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See what reviewers are saying
Really pleased with how the new Protyre team and management handled an issue with an exhaust previously repaired by them. They listened, were sympathetic and found a fair solution for everyone. The n... See more
Company replied
Quick tyre change. Free tyre upgrade due to the ones I had prepaid for having a slight defect. Polite and courteous staff and free coffee while you wait!
Company replied
I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... See more
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Company details
About Protyre Autocare - Midsomer Norton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, United Kingdom
- 01761 412234
4.4
Excellent
1K reviews
Asks customers to review
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Polite efficient staff
Polite efficient staff. They did what was asked having offered advice first.
4 November 2026
May use AI-assist with repliesRead more
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Quick tyre change
Quick tyre change. Free tyre upgrade due to the ones I had prepaid for having a slight defect. Polite and courteous staff and free coffee while you wait!
4 November 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Nicola,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The wrong size tyre was fitted on my…
The wrong size tyre was fitted on my car couple months ago, this resulted in my mot being delayed last week as the chap couldn't pass it with the wrong tyre.
New tyre was fitted in the end.
2 November 2026
Reply from Protyre Autocare - Midsomer Norton
Dear Gemma Balch,
Thank you for bringing this matter to our attention. We are very sorry to hear about the mistake made with your tyre fitting and the subsequent delay this caused to your MOT. We understand how frustrating and inconvenient this situation must have been for you. Your feedback has been passed on to our management team so we can look into this and ensure it does not happen again.
If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
A nice easy tyre change
So easy from booking online to getting tyre changed. The two staff were so friendly and helpful.
14 October 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Deborah,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Exactly as required
Tyres were in stock and able to be fitted immediately. They were a good price. The fitting itself was done on time. All in all, very straightforward.
6 October 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Lisa,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Bad shoddy work
All tyres inflated to 40 PSI even though All Data says 32 front 29 rear. Bolts put on at 140 nM torque when should be 100 refused to fix so I jacked it up and did it myself. Also heat shield rubbing against had to adjust
Also did not contact me as stated below,
never happened. PR at its' best
9 October 2026
Reply from Protyre Autocare - Midsomer Norton
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a team member will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Midsomer Norton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Midsomer Norton
Hello Samuel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Two tyres reasonable price fitted in a…
Two tyres reasonable price fitted in a very good time excellent service ,will go back again next time
2 October 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Dean,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Midsomer Norton
Hello Mr Burge,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Proytre are always helpful and a very…
Proytre are always helpful and a very friendly place always take care of their customers
23 September 2026
Reply from Protyre Autocare - Midsomer Norton
Dear Carol,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at our Midsomer Norton branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Professional service
Clear advice, quick tourer size of tyres needed and were quick and efficient in fitting them.
Staff were friendly, polite and professional.
25 September 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Nina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very quick and helpful when I had a…
Very quick and helpful when I had a puncture. Sorted it out quickly and got me back on the road. Pleasant workers and good job done. 👍
21 September 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Jenet,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really pleased with how the new Protyre…
Really pleased with how the new Protyre team and management handled an issue with an exhaust previously repaired by them. They listened, were sympathetic and found a fair solution for everyone. The new exhaust was fitted quickly and at a competitive price. Great service — thank you!
21 September 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Phillippa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very reliable good fitters
Very reliable good fitters the tracking was done ,but I need to ask him to check which I'm sure they will do
21 September 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Brian,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Just a single tyre replacement
Just a single tyre replacement. Carried out on time.
Good price , on-line purchase.
21 September 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Don,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Professional and friendly service every time!
I went into Protyre without calling prior to get a new tyre after having a flat and having to put my spare on. It's not the first time I've been here and every time, no matter who I deal with, I'm taken care of in the most professional and friendly way - I can't recommend enough. Also, I never feel oversold and know that pricing is very reasonable.
14 September 2026
Unprompted review
Reply from Protyre Autocare - Midsomer Norton
Hello Mandy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Midsomer Norton
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fitted me in for initial look on spec…
Fitted me in for initial look on spec and booked me in for an exhaust a few days later. All went smoothly and finished in good time 👌
11 September 2026
Reply from Protyre Autocare - Midsomer Norton
Hello Lorraine,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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