Excellent booking process, the office staff were polite, the waiting area was comfortable with complimentary hot drinks which were offered. We also had our baby granddaughter with us and the weath... See more
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I popped by on a whim to see if anyone could assist my son who is a young learner driver, just to double check fluid levels and check over the tyres on his car ahead of his test. The whole team we... See more
Company replied
We’re so helpful and quick, instead of turning me away they got all my tires changed before the closing time and ordered in tires especially in the event i would like them changed. Really friendly and... See more
Company replied
1st class work by a friendly, knowledgeable, and helpful team. Best to place your order for tyres online, book an appointment, and then arrive at the depot. This seems to work well. It's difficult to... See more
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Company details
About Protyre Autocare - Middlewich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, United Kingdom
- 01606 834069
4.7
Excellent
1K reviews
Asks customers to review
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The tyre fitment and MOT was good but…
The tyre fitment and MOT was good but I'm still waiting for the call back that they promised me to sort out the advisories that was picked up.
Still waiting.
24 August 2026
Reply from Protyre Autocare - Middlewich
Dear Mr Miller,
Thank you for taking the time to raise your concerns. We are sorry to hear that you never heard back from the team in regard to the advisories on your MOT.
We can confirm that this will be investigated into and a team member will be in touch as soon as they can to discuss this further with you.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great customer service from the two…
Great customer service from the two gents. Really polite too x
19 August 2026
Reply from Protyre Autocare - Middlewich
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast & Friendly service
Friendly service from the staff (Dave) and others. Would recommend and will use again
19 August 2026
Reply from Protyre Autocare - Middlewich
Hello Phil,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful team who went out of…
Really helpful team who went out of their way to sort a good deal on tyres for me in a time of need.
18 March 2026
Reply from Protyre Autocare - Middlewich
Hello Stuart,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlewich
Hello Janet,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT was good and professional but they…
MOT was good and professional but they couldn't order the parts because apparently they don't make them anymore. Anyone who knows Saab's know it's a Vauxhall Vectra but not here
1 December 2025
Reply from Protyre Autocare - Middlewich
Dear Alan Wood,
We appreciate your feedback regarding the MOT and the parts issue. We understand your frustration when parts are unavailable, especially for specific car models. We have passed on your feedback for management to look into.
If you have any questions of for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
The most amazing honest and reliable…
The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our tire. A lovely gentleman patched up our tire and set us to another retailer 6 mins down the road. So honest and genuine. What a guy! We can't thank them enough.
5 August 2026
Unprompted review
Reply from Protyre Autocare - Middlewich
Hello Jessica,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Solved a problem in record time despite…
Solved a problem in record time despite being short staffed. Great service.
5 August 2026
Reply from Protyre Autocare - Middlewich
Hello Lynn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great local company (2 minutes away!)
Great local company (2 minutes away!); friendly, knowledgeable and giving excellent service.
18 July 2026
Reply from Protyre Autocare - Middlewich
Hello Mr Gregory,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service
Excellent & prompt service in spite of only having two members of staff at the time I went. Thank you.
27 July 2026
Reply from Protyre Autocare - Middlewich
Hello Arthur,
We're so glad to hear you received excellent and prompt service from the team at Middlewich. We appreciate your positive review and custom.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Middlewich
Hello Marian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff are always really helpful and…
The staff are always really helpful and don't rip you off.
22 July 2026
Reply from Protyre Autocare - Middlewich
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlewich
Hello Fiona,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The gentlemen there are the best
The gentlemen there are the best. Helpful and do a great job.
20 July 2026
Reply from Protyre Autocare - Middlewich
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Realised my car was out of MOT and…
Realised my car was out of MOT and managed to get a same day appointment, fantastic service. Will be using these guys going forward. Thanks 👍
18 July 2026
Unprompted review
Reply from Protyre Autocare - Middlewich
Hello Shane,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT on 13/07/26 went fine but follow up poor
MOT on 13/07/26 went fine.
Some remedial work needed to pass, price agreed and discussed with staff various days same week week to bring the car back - agreed today 17/07/26 as mornings were better for me and that was agreeable to to the staff. Turned up today as agreed told that have to leave it with them all day as online booking had come in taking priority. Was not prepared to wait around all do so had to re-book for 24/07/25 - not happy.
17 July 2026
Reply from Protyre Autocare - Middlewich
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Lovely team!!
15 July 2026
Reply from Protyre Autocare - Middlewich
Hello Molly,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Friendly and will go out of their way to help. Thoroughly recommend
8 July 2026
Reply from Protyre Autocare - Middlewich
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlewich
Hello Mrs Millington,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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