Another great service experince at Protyre Middlesbrough. Contacted Steve early morning with an issue on my wife's car, he asked if we could bring it straight down and by lunchtime the issue was resol... See more
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Location
Switch location14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB
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Have used Protyre before albeit a different branch. Handed them my keys had a bit of a wait which I expected. Guy came out handed me my keys. Told me where it was parked and walked away. No communic... See more
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Came in as van sounded terrible .the lads and lady at reception couldn't be more helpful.as it turned out had a minor collision the next day and they arranged window and mirror replacement .really hap... See more
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Excellent service. Good price. Excellent communication. Loved having a specific time for tyre fitting as it saves a lot of hanging around. Highly recommended.
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Company details
About Protyre Autocare - Middlesbrough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, United Kingdom
- 01642 248100
4.6
Excellent
959 reviews
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It was very precise and efficient
It was very precise and efficient. I was seen to immediately on arrival.
23 February 2026
Top class service
Great customer service from the phone booking to the tyre fitters and the front desk receptionist. Made the MoT test experience easy and smooth for me. I dropped off my car and they rang me back when it was ready to collect. I'll be there again soon for tyres and stuff!
10 February 2026
Easy to book in and they call you when…
Easy to book in and they call you when your car is ready and advise of anything that needs doing before they do it and give you a price.
11 February 2026
Easy to book a MOT online
Easy to book a MOT online. Good polite and efficient service as always.
11 February 2026
Absolute amazing service from start to…
Absolute amazing service from start to finish couldn't fault them in any way the lady on reception to the lad sorting out my tracking would highly recommend
11 February 2026
Quick and efficient service
Quick and efficient service. Sorted the problem. Very friendly and would use again
5 February 2026
Did a good job at a good price.
21 January 2026
Friendly and efficient
Friendly and efficient. Would have been 5 stars but the last time you sent the wrong tyres for fitting
28 January 2026
Very friendly customer service
Very friendly customer service, welcomed with a smile and extremely helpful with everything.
21 January 2026
Friendly staff good services
19 January 2026
I used the cannon park garage on the…
I used the cannon park garage on the 2/1/26 I then took my car back on the 3/1/26 with the car worse than I took it in it is now the 18TH OF JANUARY AND I AM STILL WAITING FOR THE COWARDLY AREA MANAGER THAT MUST BE THAT UTTERLY USELESS TO CONTACT ME SAME AS THE AREA MANAGER OBVIOUSLY THIS COMPANY HIRES INCOMPETENT IDIOTS TO DO THE WORK ON CARS WELL I WANT EITHER A AREA MANAGER OR REGINAL MANAGER TO CONTACT ME .. AND AUTOMATED SERVICE PLEASE DONT REPLY WITH PLEASE CONTACT THE CUSTOMER SERVICE CENTRE AS I HAVE ALREADY DONE THAT AND THE POOR LADY THAT ANSWER THE PHONE MUST BE SO EMBARRASSED TO KNOW THAT MANAGERS DO NOT GET IN TOUCH WITH THERE CUSTOMERS LOW LIFE THAT THEY ARE
2 January 2026
Unprompted review
May use AI-assist with repliesRead more
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MOT and Bronze service package booked…
MOT and Bronze service package booked in advance. To pass the MOT, my vehicle required one new tyre, the garage didn't have any the specific tyres available despite the website stating it did, so I had to take my vehicle to another garage for new tyres to be fitted and return for a MOT re-test. The technician doing the service ran out of oil and I was told I had to wait for euro carparts to deliver more oil to complete the service. Once done, I drove to another garage to have tyres fitted for the MOT re-test, luckily they spotted that my car was profusely leaking oil, it was with good fortune I was able to get it back to Protyre. The technician hadn't fitted the oil sump plug correctly, which again took another 30+ minutes. A service and MOT took from 09:30 - 16:30, I have made an official complsint to the head office customer service team about the lack of service, the inconvenience and the dangerous fault and despite them stating it's been referred to the area manager, I have yet to receive any correspondence.
14 January 2026
Reply from Protyre Autocare - Middlesbrough
Dear Andrew Meek,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Mr Edwards,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always helpful
Always helpful, easy to book car in and always done quick and to a high standard.
Would highly recommend
7 January 2026
Reply from Protyre Autocare - Middlesbrough
Dear John,
We're happy to hear that everything was resolved successfully at our Middlesbrough branch!
Thank you for sharing your positive experience with us, we appreciate it.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
christmas eve
Thay fitted me in on christmas eve . The tire was expensive but the service was excellent
24 December 2025
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