Protyre Autocare - Micheldever Station Reviews 

3,320
TrustScore 4.5 out of 5

4.4

Micheldever Station, Winchester, SO21 3AP Winchester, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Having booked and paid for tyres and front wheel alignment and arrived 10 minutes early I was made to wait 2 hours before get my vehicle back. Plenty of staff strolling about but only 3/4 people work... See more

Company replied

Rated 5 out of 5 stars

The mechanics who looked after my car were thorough and pointed out the problem (my car had been checked only a few weeks before) straight away. The repair was carried out the following day and it... See more

Company replied

Rated 5 out of 5 stars

The mechanics were very nice. They placed seat cover on my driver seat. The tyres repalcement were quick. The mechanic shared the torque value to me because I did not know the torque when I put my spa... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Micheldever for over 10 years and I have always appreciated the professionalism and speed at which they function. Truly great service, prices are very competitive and you can bo... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

COVID-19 Update & FAQs Buy Online

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Micheldever Station, Winchester, SO21 3AP, Winchester, Hampshire, United Kingdom

  • 01962 774437

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,320)

35,104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Professional, friendly and efficient

5 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Sakher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good range of premium tyres at…

Good range of premium tyres at competitive prices. Traveled from Staines to get my tyres replaced all round and front wheel alignment. Good service and good price.
Would recommend….

5 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Waited ages

I had an appointment at 10 am to have one tyre fitted. Arrived at 9.55 and eventually left at 11.35!! Price was good but one hour and thirty minutes to have one tyre fitted. I won’t be using Protyre again

29 July 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear John Norton,

Thank you for your feedback. We are very sorry to hear about the extended wait time you experienced. We have passed your feedback onto management to look into. We are always striving to improve our service efficiency.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk 

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Good price, long queue

The price was good but I booked an 11am appointment but wasn't seen until 50 minutes later due to a big queue with people that hadn't booked.

5 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Mr Boulter,

Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service, help and friendly

Went out of thier way to squeeze me in, even when running close toward closing time. Much appreciated.

5 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello James​,

We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Annoyingly Slow with a booked appointment

Paid online for the tires and wheel alignment and was given appointment time of 10:30 and was told on the email to be there in good time. I arrived at least 15 mins early. At 10:55 (25 mins after the appointment that they told me to be on time for) I reached the front of the queue at the tires, I was then directed to go around and join the queue for the Wheel Alignment ! Once done the cars that were behind me were then in front. When the car was ready I asked the chap on reception why it had happened and he said "don't know" and looked back down at his screen.

31 July 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Tony,

Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service at a good price

Great service at a good price

5 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Mr Nicholls,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Freindly staff

Freindly staff, good price on tyres.

5 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Daniel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had a wonderful experience.

I had a wonderful experience.

6 July 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Siomenoja,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Very slow service

Very slow service, was there for about 90 minutes to replace one tyre, not busy plenty of tyre fitters in attendance but seemed to be sitting around chatting. Took 20mins to check what the torque setting was for the wheel bolts!!.Have been coming here for 30 years but maybe not anymore.

30 July 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Simon Smart,

Thank you for taking the time to share your feedback in regard to your recent experience at our Micheldever Station branch.

We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Have been going to Micheldever services…

Have been going to Micheldever services for many years and always excellent, professional care from engineers who know their job and keep me informed . I trust their advice and the work they carry out on my car.

3 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Mrs Patricia Etches,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever branch.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The usual excellent service.

The usual excellent service

29 July 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

2 hours wait to have two rear tyres…

2 hours wait to have two rear tyres fitted to a standard Honda car, which were pre- ordered and paid for. Appointment booked for 1pm but nothing done for an hour.
Tyres fitted correctly and well balanced but the delay was excessive.
Whilst there, a customer said to a staff member in front of me, ‘what’s happened to this place, it used to be cheap and quick’
The staff member replied ‘that’s what you get when Management put people on minimum wage’.
Micheldever tyres has a great stock but the staff are worked hard.

3 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Stephen Ennew ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Tyre replacement

Tyre replacement, reasonably quick, efficient and good price.

3 August 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Robin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely helpful quick and and…

Extremely helpful quick and and efficient. Took car early for MoT - 2 tyres fixed then. MoT showed other two needed new - done; and new number plate produced within the hour. Tom and colleagues much to be commended.

27 July 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Hugh Sandars,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the efficient service you received from the team at our Micheldever Station branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Had my alignment done

Had my alignment done
Service was brilliant, i took my road car in and let the guy doing the alignment know i intended to take the car to the track. The setup was really good thanks to the technician that did the work. on previous track days i had destroyed my tyres but now they sit flat on the track. Thank you Micheldever, ill definitely be back

25 July 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello,

We are so pleased to hear that our alignment service has made such a positive difference for your track days! It's wonderful to know that your tyres are now performing optimally, sitting flat on the track, and that our technician's expertise contributed to this excellent setup. We truly appreciate your kind words and look forward to welcoming you back in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 4 out of 5 stars

Declining service

I always deal with this company as it does good work for my vehicle and my motorcycle. regretably they will not work on motorcycle tyres anymore. They seemed short of competent staff. told a few had left because of poor pay. I find this sad, always had good service in the past.

24 July 2026
Rated 5 out of 5 stars
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look