I’ve used Protyre for a couple of years now and they have been excellent. Great with communication, honest with everything and great customer service throughout. Special mention to James which has bee... See more
Company replied
Location
Switch locationUnit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB
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I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver bes... See more
Company replied
A cannot praise James and Kai at Horsforth Protyre more highly for their customer service today. After my disabled husband got a flat tyre on Friday at 5.05 they spent some time trying to fit us in fo... See more
Company replied
This is my second time to Protyre Horsforth for repairing my car, I only wanted to do MOT and Service this time. Mathew explained very details for me by phone and email when they found out a probl... See more
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Company details
About Protyre Autocare - Leeds Horsforth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom
- 0113 281 8881
4.9
Excellent
1K reviews
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Very efficient service and competitive…
Very efficient service and competitive price. Also friendly and helpful staff.
15 July 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service
Very pleasant personnel and the work is always done to a great standard.
17 July 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Demetrio,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
It was easy to book my car in and on…
It was easy to book my car in and on the day my mot and service was done with no problems ,when finished they rang me to say it was ready for collection ifound the whole process very good.
10 July 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mr Scollen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Joanna,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A cannot praise James and Kai at…
A cannot praise James and Kai at Horsforth Protyre more highly for their customer service today. After my disabled husband got a flat tyre on Friday at 5.05 they spent some time trying to fit us in for a new tyre on Saturday. When they couldn't guarantee it, they looked at Headingley's spaces for the next day and got us booked in. I didn't know they could do that. They could have just left it there but they didn't. I am so grateful for them "going the extra mile" :) , not everywhere would be so decent, particularly on a Friday when they might want to get off home. What a fantastic team.
10 July 2026
Unprompted review
Reply from Protyre Autocare - Leeds Horsforth
Hello Amanda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre change
Booked tyre change on line. Garage was expecting me at the time stated. Quick service.
Am happy with the service.
8 July 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mary,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have been using Protyre Horsforth for more than 6 years.
I have been using Protyre Horsforth for years and I always received great customer service, extremely friendly staff and good price. Matt is very caring person to customer needs and try to deliver best service. I really recommend to use Protyre at Horsforth.
8 July 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Agnieszka,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booking system easy but....
Booking system easy, good price, reception welcoming and efficient however attention to detail was a little lacking as having had two new tyres fitted the pressures were well out 38 instead of 32 when I collected vehicle
6 July 2026
Reply from Protyre Autocare - Leeds Horsforth
Dear Brenda Taylor,
Thank you for leaving us a review of your experience at our Leeds Horsforth centre.
We're pleased you found the booking system easy, price good, and the reception welcoming and efficient. However, we are sorry to learn about the issue with the tyre pressures. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Kassim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I use Protyre in Horsforth for tyre…
I use Protyre in Horsforth for tyre related issues-and have been very pleased with the service be it new tyres or wheel balancing and have never been disappointed
29 June 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great example of a good organised…
Great example of a good organised garage, straight forward and no messing about.
Well Done
Alan
29 June 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mr Harding,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Professional
Professional, smart,fast and reasonably priced.
Great bunch of people! If you don't believe me just give them a try!
29 June 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Friendly, professional staff, reasonably priced services, excellent customer service
29 June 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Hugh,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello,
We are so pleased to hear you had such a positive experience with our team at Leeds Horsforth. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient service for the…
Very efficient service for the replacement of 4 new tyres
19 June 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Andrew,
We are so glad to hear that you found our service efficient for your new tyres! Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Mrs Barnes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Dear Great,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds Horsforth branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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