Telephoned to ask if they could help with my damaged tyre at 09:36. Arrived 10 mins later. They couldn't repair the tyre since I'd had to use sealant. New tyre fitted and left by 10:10. Reasonable pri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everyone was so helpful friendly and professional. Great coffee too ! Makes a difference when you are waiting but the service was quick and efficient. Thank you I would recommend you anytime... kar... See more
Company replied
Hit a pothole and had a bulge on the tyre...We booked ordered and paid online which was so easy and had the two front tyres fitted promptly and very quickly the next morning by 2 guys who were extreme... See more
Company replied
Just needed a puncture repairing but got booked in quick, friendly efficient service. Thank you.
Company replied
Company details
About Protyre Autocare - Holton Heath
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wareham Road, Poole, BH16 6JW, Holton Heath, England, United Kingdom
- 01202 631122
4.7
Excellent
599 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Holton Heath
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Two different managers quoted two…
Two different managers quoted two prices for the same job.
Rest room has mags for men but surely women have flat tyres too. Had to call to see if my tyre was in and was told it was booked for fitting at 10.30. If I hadn’t phoned I wouldn’t have known this.
I’m a long standing customer of Cribb Tyres.
31 August 2026
Reply from Protyre Autocare - Holton Heath
Dear Helen Cooper,
Thank you for taking the time to share your feedback.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great visit to Protyre
Great visit to Protyre, as always. Polite, helpful and don't try and rip you off.
26 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Andrew,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
We were able to make an appointment at…
We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
26 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Lyn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received. We will look forward to welcoming you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Puncture !!
I just had the warning light telling me loss of pressure. I thought I had better check it out at Protyre Holton Heath. They were busy but the team there lead by Carla were excellent. Problem sorted and finished
In about half an hour
Brilliant thank you
21 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Kevin,
Thank you for taking the time to share your positive experience. We are delighted to hear that our team in centre was able to quickly resolve your issue and that you were satisfied with the service provided. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Manager and team all lovely
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave them a good clean. As a lone female it's nice to feel I can trust this team not to do unnecessary work.
19 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Ann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Mrs Edgington,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and efficient when I had a…
Very helpful and efficient when I had a puncture.
7 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Stephanie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and friendly staff.
Very helpful and friendly staff.
Tyres were fitted quickly and without any
problems.
6 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Pat,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Patrick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great personal service
Very professional staff who took an interest and were helpful. Kept me informed of progress and price.
I would definitely recommend them.
3 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
slow puncture on way to work …
Found I had slow puncture on way to work, pro tyre was on route. I arrived 7am, had to wait until they opened at 8.30 staff arrived at 8, and new tyre was required and promptly fitted.
Drove onwards to work at 8.36!
Great fast efficient service.
4 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Mr Aylward,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always reliable and helpful with tyres…
Always reliable and helpful with tyres you need in stock.
10 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Holton Heath
Hello Mr Mabbitt,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Superb customer service
I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and reassuring. The efficiency when dropping the car off continues, and so was the service. I cannot overstate what a pleasant experience this was.
1 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Gordon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Repeat customer
Repeat customer. the prices are great for quality tyres, booking an appointment is really easy and the staff are friendly, knowledgeable and efficient
1 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Anthony,
We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All the staff were excellent in every respect, most helpful and friendly people. I would recommend them unreservedly.…
All the staff were excellent in every respect and a good job was done in my tyre. I would recommend
5 August 2026
Reply from Protyre Autocare - Holton Heath
Hello Mr Jones,
We would like to thank you for sharing your feedback regarding the service you received at our Holton Heath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked online,turned up just before my…
Booked online,turned up just before my appointment and was greated with pleasant team,my car was put straight in for its tyres,another elderly couple arrived with a slow puncture,the protyre staff took the wheel off and diagnosed a crack in their wheel,they recommended a local repair company as the couple were on holiday,the couple called them and got told to bring the car straight in,excellent!!
28 July 2026
Reply from Protyre Autocare - Holton Heath
Hello Parker,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.