Courteous and efficient staff Easy to use website Tyre prices were equal to, or better than, the usual online suppliers Have used this company often over the years
Company replied
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I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... See more
Good price , air conditioned reception area and the tyres were fitted quickly the day after I ordered them .
Company replied
During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not... See more
Company details
About Protyre Autocare - Folkestone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom
- 01303 270801
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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broke the locking wheel nut ,but did…
broke the locking wheel nut ,but did put on new tyre
29 October 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly and helpfull
22 October 2025
Reply from Protyre Autocare - Folkestone
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Politely dealt with and not a long wait
20 October 2025
Reply from Protyre Autocare - Folkestone
Hello Mr Sloper,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always use protyre great experience…
Always use protyre great experience everytime guys are helpful and professional
11 October 2025
Excellent customer service
10 October 2025
Reply from Protyre Autocare - Folkestone
Hello Mr Butcher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres for
Very pleased with the service we received . New tyres and wheel alignment , car runs straight now !
4 October 2025
Reply from Protyre Autocare - Folkestone
Hello Tufor,
We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very good
I was missing a aligment raport showing proof it was done in correct way or (done at all) otherwise it was very good experiance and good service.
26 September 2025
Fantastic service
Fantastic service, very professional as well as very knowledgeable advice.
Highly recommended
1 October 2025
Reply from Protyre Autocare - Folkestone
Hello Tony,
We would like to thank you for sharing your feedback regarding the service you received at our Folkestone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have use them mainly for changing…
I have use them mainly for changing tyres ,and I can say that they did a good every time .
22 September 2025
Reply from Protyre Autocare - Folkestone
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. I walked in not really expecting my car to be looked at there and then but I was told they would take a look. The man in the shop was polite and respectful, something you don’t always see. A good experience and good value for money.
15 September 2025
Reply from Protyre Autocare - Folkestone
Dear Heather,
We're happy to hear that you received excellent service at our Folkestone branch.
We appreciate that you were seen promptly and found our team member to be polite and respectful.
We're glad you enjoyed your experience and value for money. Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great customer service as always
Great customer service as always. Also put the tracking sweet, thank you guys.
10 September 2025
Reply from Protyre Autocare - Folkestone
Hello Mr Blackman,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional,friendly and quick service
20 August 2025
Excellent
Many years ago when I lived in Basingstoke (near Micheldever) I always used to use Micheldever Tyres.
I had seen Micheldever Tyres vans locally, but did not realise that Protyre was Micheldever tyres.
Today, I went to ProTyres Folkestone and was VERY IMPRESSED.
Excellent service and excellent value for money and, unlike their competitors (the last time that I had new tyres), ProTyre fitted the correct tyres.
19 August 2025
Unprompted review
Reply from Protyre Autocare - Folkestone
Hello Geoff,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Folkestone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
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