Protyre Autocare - Ferndown Ringwood Road Reviews 

1,939
TrustScore 5 out of 5

4.9

Ringwood Road, West Moors, BH22 0AD Ferndown, Dorset, GB


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Rated 5 out of 5 stars

Friendly and knowledgeable staff provided excellent service. I could wait and enjoy a coffee while the work was done, knowing I was getting the tyres I needed at a good price. Very satisfied customer!... See more

Rated 5 out of 5 stars

Went online looking at tyre prices, good selection available with all the info required to choose. Booked online for later that day, very simple process and not too long. On arrival everything was... See more

Company replied

Rated 5 out of 5 stars

They have a broad selection of tyres at competitive prices, but unlike most tyre places, they offer much more. I booked my car in for an MOT later that same week. It failed but they were able to sched... See more

Rated 5 out of 5 stars

Excellent service yet again for service and mot from team pro tyre @ west moors under the leadership and management of Chris Machem. Nothing too much trouble and friendly honest advice given at all st... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Ferndown Ringwood Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Ringwood Road, West Moors, BH22 0AD, Ferndown, Dorset, United Kingdom

  • 01202 855450

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,939)

35,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and knowledgeable staff…

Friendly and knowledgeable staff provided excellent service. I could wait and enjoy a coffee while the work was done, knowing I was getting the tyres I needed at a good price. Very satisfied customer!

26 August 2026
Rated 5 out of 5 stars

Simply The Best

They have a broad selection of tyres at competitive prices, but unlike most tyre places, they offer much more. I booked my car in for an MOT later that same week. It failed but they were able to schedule the repairs and the re-test pass for the very next day. Back home, I found that the advisories noted a nail/screw in a tyre that was not deflating. I was able to book it in for a check the same day, where they removed the screw and repaired the tyre at no charge! They give you a time when you book, and stick to it, their estimates of the duration for your job are accurate, and they have a comfortable waiting room with free coffee. On one of my visits, despite being fully booked, they were able to squeeze in and rapidly help out an unexpected lady with a damaged tyre who was, literally, on her way to Scotland. All of which is done in a polite, expert, honest and thoroughly professional way. Why go anywhere else?

21 August 2026
Rated 5 out of 5 stars
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Wood,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The friendly staff service (Tom) was…

The friendly staff service (Tom) was good as usual. The gold car service was carried out efficiently and the running of the car seemed to have improved after the service. Thank you.

24 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Lawrence,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked in for a Tesla MOT

Booked in for a Tesla MOT. 45 minutes later the car was ready to collect…. with a new MOT 👍

24 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Pleasant staff and efficient service…

Pleasant staff and efficient service plus nice coffee!

20 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mr Phillips,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The boys are absolutely wonderful

The boys are absolutely wonderful, I have always had good service at Protyre. Went in with a puncture they sorted it out straight away all done in half an hour.

24 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Hillary​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful

21 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mrs Tite

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

I've been using Bathwick/Protyre for over 30yrs. Never been beaten on price. Very refreshing to have helpful and polite staff. ( and a complimentary coffee always goes down well) 😃

17 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and friendly customer…

Great service and friendly customer service

19 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Clarice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went online looking at tyre prices

Went online looking at tyre prices, good selection available with all the info required to choose.
Booked online for later that day, very simple process and not too long.
On arrival everything was sorted out with 2 tyres and tracking done within one hour.
Very polite and helpful staff.

19 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Ferndown.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Staff very helpful and knowledgeable…

Staff very helpful and knowledgeable very good service, thanks.

17 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient

Fast, on time and very efficient.

17 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service

14 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Autocare

It’s great to be able to make an appointment (and they’ve never been late for me). Staff are all very friendly and helpful and prices are competitive.

27 July 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Ferndown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to order

Easy to order, work was done in the timescale promised and the local cafe served a great coffee and bacon roll.
Price was good for the tyres and the discount for the tracking was very helpful.
Reception team were friendly too.

4 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Pete,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always - always on time and always fit tyres quickly

12 August 2026
Protyre Autocare - Ferndown Ringwood Road logo

Reply from Protyre Autocare - Ferndown Ringwood Road

Hello Jimmy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ferndown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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