Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... See more
Location
Switch locationApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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See what reviewers are saying
I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... See more
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... See more
Company replied
Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... See more
Company replied
Company details
About Protyre Autocare - Exeter-Sowton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, United Kingdom
- 01392360022
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1.5 hrs to fit two tyres
Only thing that let them down slightly was how long it took from the moment my car was driven into the garage( this was also a booked appointment) by a chap to which I assume meant he was starting to fit my two front tyres . That all , two front tyres , it took roughly best part of 1.5hrs !! Luckily I wasn’t in a rush , all staff were very professional and welcoming .
Hassle free fix
My first ever pothole puncture in over 40 years of driving!
Protyre are near my workplace and were professional from the start, giving me a good price for one tyre & getting over a problem with my locking wheel nut key.
All sorted smoothly, a great service.
May use AI-assist with repliesRead more
Refused my NHS discount code even…
Refused my NHS discount code even though it is accepted normally

Reply from Protyre Autocare - Exeter-Sowton
Excellent customer services and professionalism.
Excellent customer services and professionalism. The bill turned out to be less than what it could of been.
Very helpful and prompt service
Very helpful and prompt service with attention to detail.
Protyre
Protyre, Sowton, are nice and easy to deal with.
Staff are friendly and professional.
good service
good service. A bit of a wait beyond the booked time, but not too bad.
willing to hold a previous price from a purchase six months ago which was a plus.
Unhappy
Had four new tyres fitted to my car which was great initially. Went to go out in it a couple days later to find both front tyres are flat. Tried pumping them up & could hear the air leaking out. They hadn't been sealed properly. Had to take both wheels off the car to get them back to protyre the following day. Dropped them off in the morning & was told to pick them up at lunch time. Upon arrival, the wheels had not moved & was told there's nothing wrong with them. The central manager came out with some solution & squirted it on the tyres to find they were both leaking on the inside bead. Customer service was shocking, no apology, then had to wait another 1 & half hours before they were done. I will not be using this garage again.

Reply from Protyre Autocare - Exeter-Sowton
Arrange appointment & arrived early
Arrange appointment & arrived early, my preference, so then had to wait 35 minutes beyond my scheduled time before car was seen to. Have to say once it was underway the service was good and efficient. Other customers clearly suffered the same unforeseen consequences.

Reply from Protyre Autocare - Exeter-Sowton
Fantastic staff
I booked my car in for an oil change; they found during the oil change that the sump cap was broken and stuck. They advised me to order a new pan and showed me which one to order. During Christmas they looked after the car and when the pan arrived they fitted it and then completed the oil service; they charged me nothing extra for all this. Brilliant staff, great location - Protyre Sowton is now my go to place for car maintenance.

Reply from Protyre Autocare - Exeter-Sowton
Good team
Good team, honest feedback, competitive pricing. Loses a star as the wait was longer then expected (1.5hrs!).
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