Protyre Autocare - Dumfries Reviews 

1,209
TrustScore 5 out of 5

4.8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fast and efficient service; extremely friendly welcome. New booking system makes everything even easier. Thank you

Rated 5 out of 5 stars

All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... See more

Company replied

Rated 5 out of 5 stars

Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.

Company replied

Rated 5 out of 5 stars

After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, United Kingdom

  • 01387 254433

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,209)

35,062 reviews in the last 12 months

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Rated 2 out of 5 stars

Tyres were left with different…

Tyres were left with different pressures and to much in 1 of them.

1 April 2026
Protyre Autocare - Dumfries logo

Reply from Protyre Autocare - Dumfries

Dear Mr Whiteside ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Dumfries branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards 
Kayliegh 
Customer care - Protyre

Rated 5 out of 5 stars

Superb visit

Superb visit . Dealt with promptly and efficiently. Will use again in future . I recommend this company.

24 February 2026
Protyre Autocare - Dumfries logo

Reply from Protyre Autocare - Dumfries

Dear Eric Ian,

We're happy to hear that your visit was superb, and we appreciate your kind recommendation.

We are glad you were dealt with promptly and efficiently.

We look forward to welcoming you again at our Dumfries branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Fast and efficient service from the…

Fast and efficient service from the manager and his team. Manager super friendly and happy to help with issues I had. Did a check over my car for me and picked of on a developing issue that ment I could get it sorted before it became more serious.

27 February 2026
Unprompted review

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