Protyre Autocare - Devizes Reviews 918

TrustScore 5 out of 5

4.8

Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Arrived at the Devizes branch for our booking and were told there was a fault with the compressor and they could not complete the work. We were offered a different booking date but unfortunately we... See more

Rated 5 out of 5 stars

We use Protyre Devizes for services, MOT’s and tyre replacements and have always received good customer service. This last MOT was no exception. Having found a nail in one of tyres during the process,... See more

Rated 5 out of 5 stars

My booking was for an aircon recharge. I booked and had the job done on the same day at the appointed time for a reasonable price. Staff were friendly and helpful. Couldn't ask for more really.

Rated 5 out of 5 stars

Helpful and hassle free Can’t complain with their service, fair price and hassle free. Had issues with a bmw 30-40 miles post service. Contacted ProTyre who got us in the next day despite the b... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, United Kingdom

  • 01380 728461

4.8

Excellent

TrustScore 5 out of 5

918 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Did the work efficiently

Did the work efficiently

28 November 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Michael Wright,

We're happy to hear that our work was efficient at our Devizes branch.

Thank you for your positive feedback; we appreciate it!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Fast

Fast, efficient and friendly service.

1 December 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Charles,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Swift professional service as always

Always explain what needs doing, provides a quote, orders parts, fitted quickly. Professional friendly gentlemen x

25 November 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Stella​,

We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Satisfied as always

Always really helpful and pleasant to deal with.

1 December 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear John,

We are so happy to hear that we could be of assistance.

Thank you for your positive feedback; we appreciate it greatly.

we will look forward to welcoming you again at our Devizes branch in the future.

Kind regards
Kayliegh
Customer care- Protyre

Rated 5 out of 5 stars

Had a very positive experience at…

Had a very positive experience at protyre when having my tyres changed and tracking done. Believe the lad I had was called Ken and he talked me throughout the process making sure I knew what was going on.

14 November 2025
Unprompted review
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Shauna,

We're happy to hear that you had a positive experience when you had your tyres changed and tracking done. Thank you for your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

5 November 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Sarah,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

service and MOT

Had service and MOT . Failed MOT so was quite big bill for me to pay with MOT fee , repairs and service. Booked online so convenient and easy to book. Will use again

2 June 2025
Rated 5 out of 5 stars

Speed and service very impressive.

I needed to replace all 4 tires on my car, a Citroen C3. The fronts were definitely worn to the point that they were barely legal. The tread on the rears was ok, but the rubber had begun to degrade and cracks had appeared. I needed good tires for the winter. However, Protyre had the right tires in stock.
As far as I can determine, the price I was quoted was good, but the time taken to change all 4 tires was very impressive. While my tires were being charged, I went to Lidls. When I returned from Lidls, just over an hour later, my car had already been finished by at least 15 minutes. I apologised for leaving them with my car in my absence, but they didn’t mind at all.
Protyre Autocare come recommended by other local businesses in the automotive trad.

27 October 2025
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always with great advice given

29 October 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Pete Waugh,

We appreciate you taking the time to leave us this five-star review.

We're delighted you were happy with our excellent and informative service at our Devizes branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great MOT

Easy to book online for this branch, helpful staff, MOT all done within the time frame, highly recommend.

27 October 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Catherine​,

We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, on time and friendly

22 October 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly on phone when booking

Friendly on phone when booking
Made to feel welcome in waiting room
Ian who did my MOT was good at talking through what he had done and it passed

20 October 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Shelia,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always

As always, the staff at Devizes are helpful, informative and pleasant. Booking a slot is easy

17 October 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Terence​,

We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look