I booked my car MOT with Protyre on Mansfield Road Derby over the phone and was given a date and time which suited me. The reception guy was very friendly and helpful and he even sorted a £10 discount... See more
Company replied
Location
Switch location36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB
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See what reviewers are saying
Kept me informed on what was being done and after the wheel alignment was done, I was given full colour images of before and after. Very pleased with the service I received.
Company replied
I just change to new tyres in another place but the store cannot do wheel alignment together... So I find a reliable tyre store online and finally I go to Protyre. Their Derby team identify some prob... See more
Company replied
Yep, great guys at Protyre Derby refilled the gas in my car's Aircon. Took 45 mins. Happy. Good price. If there was a fault with system, have to understand that they cant gurantee the gas stays where... See more
Company replied
Company details
About Protyre Autocare - Derby Mansfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, United Kingdom
- 01332 290699
4.7
Excellent
764 reviews
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Yep,
Yep, great guys at Protyre Derby refilled the gas in my car's Aircon. Took 45 mins. Happy. Good price. If there was a fault with system, have to understand that they cant gurantee the gas stays where its supposed to.
15 July 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Rennie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always use Protyre.
Always use Protyre.
Craig was first class with his service as usual.
21 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wheel alignment
Kept me informed on what was being done and after the wheel alignment was done, I was given full colour images of before and after.
Very pleased with the service I received.
14 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I desperately needed a new tyre
I desperately needed a new tyre after a screw had gone through the sidewall. I called up a few tyre shops with no joy. I called Pro Tyre Derby, a friendly voice on the phone to greet me which was Craig. He had the tyre in stock I needed and fitted me in within the hour.
Fast fitting, no messing about and great customer service again from Craig while on site. Highly recommended
Chris.
21 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Customer Service
I booked my car MOT with Protyre on Mansfield Road Derby over the phone and was given a date and time which suited me. The reception guy was very friendly and helpful and he even sorted a £10 discount voucher which I had been given and took it off my upcoming invoice ready for the MOT day. The car was MOTed on time with no hanging around. Nice and clean waiting room with a complimentary coffee as well. Great customer service.
15 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Managed to fit my vehicle in for…
Managed to fit my vehicle in for alignment, even tho I messed up the online booking🤦🏼
Thank you guys
14 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and efficient.
14 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great work all round on the tyre front
Great work all round on the tyre front, no waiting at all with arranged appointment. However I feel £35 to supply and fit one light bulb in a mirror is a tad expensive
12 October 2026
MOT SERVICE.
Booked my car in for an MOT via the internet, the booking process was quick and easy, I paid for the service and chose the date and time. Took the car in on the date and time selected. The MOT was done prompt and when I collected the car they gave me the summary of the service along with the paperwork. Very happy with the service I received.
1 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Mary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great staff,fast services
7 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Cristian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very quick service and a good price
Very quick service and a good price, very pleasant staff
7 October 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Garry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Hello Janice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional fitters with good knowledge
Given good advice on what to do with incorrect tyres fitted to my car after a roadside repair and then returned for my new tyres to be fitted.
30 September 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional services!
I just change to new tyres in another place but the store cannot do wheel alignment together... So I find a reliable tyre store online and finally I go to Protyre.
Their Derby team identify some problem in the alignment and fix it finally. I can watch the whole process in the waiting room. It will save my new tyres and extend their life. Thanks you for your professional service! Btw, they have 50% discount code posted online. You can find it easily.
23 September 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Kit,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service all round.
Excellent service all round.
Very professional and great pricing on branded tyres, technician was very helpful.
Swift service.
Found my go to place for tyres.
Highly recommended.
5 stars
30 September 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and reliable.
Friendly and reliable.
Work carried out quick although they were busy.
Good price.
16 September 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Alison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cheapest price for an MOT in Derby that…
Cheapest price for an MOT in Derby that I could find. MOT started at booked time and was finished as expected. Free coffee was offered. I will return.
16 September 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The speed and quality of customer…
The speed and quality of customer service was excellent and I would highly recommend them for tyres, servicing and brakes, they were the only mechanics within a 4 miles radius who were open on a bank holiday so they were a life-saver
9 September 2026
Reply from Protyre Autocare - Derby Mansfield Road
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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