Protyre Autocare - ChippenhamReviews 

1,704
TrustScore 4.5 out of 5

4.6

Bath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB


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Rated 5 out of 5 stars

Everything was okay. Sam the fitter did a great job. Fitted and balanced 4 tyres at a good pace and professionally. Even offered me a free wheel alignment check which I took advantage of, on this oc... See more

Company replied

Rated 5 out of 5 stars

Very fast and efficient service. Did my MOT immediately and on time (in fact I arrived early and they did it straight away) with no holdups. The car failed it's MOT on bushes and needed new tyres. Des... See more

Company replied

Rated 5 out of 5 stars

I took my car into chippenham i was very impressed with Luke who helped me with my car and was very knowledgeable about every thing i asked about the car and he explained everything to... See more

Company replied

Rated 3 out of 5 stars

Quick service I didn't have to wait, the time booked was spot on... disappointed by the final checks before handing the keys back, my own purchased dust cap was missing with no dust cap in place. Shou... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, United Kingdom

  • 01249 652170

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,704)

32,945 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and friendly service.

Fast and friendly service.

1 July 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Mr Breward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everything was okay

Everything was okay. Sam the fitter did a great job. Fitted and balanced 4 tyres at a good pace and professionally.
Even offered me a free wheel alignment check which I took advantage of, on this occasion the alignment was all okay thankfully. Well done Sam, a credit to the company.

1 July 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Mr Ryan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Nav,

Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received. We appreciate your custom and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I took my car into chippenham i was…

I took my car into chippenham i was very impressed with Luke who helped me with my car and was very knowledgeable about every thing i asked about the car and he explained everything to me in a way i could understand it ... since then i have taken my car back to chippenham a few times purely because of the service i got from Luke everytime i visited chippenham ( i did not realise i could write on here and leave a review and have just found out i could do this )

21 February 2026
Unprompted review
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Caron,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service.Very professional

Excellent Service. Thank You💯👏👏👏

29 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt efficient service and a good…

Prompt efficient service and a good price for the MOT. Thank you

26 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Anthony ,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick MOT at a fair price

Quick MOT at a fair price. The mechanic was very polite

24 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service.

Quick, efficient, helpful, reasonable price.

19 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent friendly service and easy to…

Excellent friendly service and easy to understand what is needed

24 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Mr Dispain,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Feedback

No phone call to say car
ready, although they said they would and took phone number.
No explanation about advisories after MOT.
But good system for booking MOT and service.

15 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Dear Finchy,

Thank you for providing us with your feedback regarding the communication. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Polite and professional

Polite and professional

17 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Lauraine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service. Did my MOT immediately and on time (in fact I arrived early and they did it straight away) with no holdups. The car failed it's MOT on bushes and needed new tyres. Despite it being 5pm by then, these were ordered and fitted by lunchtime next day. Very impressed with the service, will definitely use again.

17 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always very friendly and helpful and…

Always very friendly and helpful and everything is explained beforehand.

17 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Robert​,

We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Usually great, but not this time

Booked for 1pm - arrived to be told 4pm, only earlier appointment was 3pm.

Asked if I could pay over the phone before coming in, told no. Then found I could book online and pay, and there was an earlier timeslot available!

Seems therefore that whomever I dealt with was as sharp as their tyres!

17 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very good MOT experience

Everything happened on time and the mechanic was very helpful. The online booking and payment was very user friendly.

17 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Sean​,

We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant staff helpful and friendly…

Brilliant staff helpful and friendly explanation good will return and already recommend thank you

17 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Cheryl​,

We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great experience and service explained why what work needed to be done and did on the same day. Would recommend to anyone

15 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Charl,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On time working and good communication…

On time working and good communication at all times.

8 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Mr Meynell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite and helpful.service very good…

Polite and helpful.service very good .highly recommend.

8 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Mr Williams,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Help me out of some issues with my car

Help me out of some issues with my car. Thank you 😊 great service!

2 June 2026
Protyre Autocare - Chippenham logo

Reply from Protyre Autocare - Chippenham

Hello Stacey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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