Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... See more
Company replied
Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more
Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
Company replied
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more
Company replied
Written by the company
Written by the company
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a reminder from Protyre that my MOT was due, a month before and I had forgotten to book. They fited me in for an MOT very quickly and did the service the following day. I was already aware that 2 tyres were near the limit and though it passed the MOT, they had my tyres, in stock, so I could replace them, Very good and customers are felt valued.
Excellent service as always from John, Peter, Mick, John Jr, Dean and Kevin!
My 19 year old Daughter needed 2 front tyres on her Mazda, plus a wheel alignment to prevent the new tyres from being scrubbed.
She was nervous about going into a garage for the first time on her own, and we needed a tyre for my wife’s Merc anyway, so I went along.
The staff were friendly and courteous as always.
And it turned out that her alloy wheels had some corrosion by the tyre bead. They went ahead and dealt with that for her prior to fitting the tyres on a busy Saturday. And for no extra charge, only mentioning it once the problem had been dealt with.
As I said to her, THAT is why I go to ProTyre, even though it’s a mile or two further. They go the extra mile for their customers.
As a first time experience, I don’t think she could have asked for better.
Exceptional service from start to finish. Arrived at 4 PM on a Friday without a booking after being turned away from other garages because it was to late in the afternoon.Protyre went above and beyond to help me out with a tracking problem as I had a long drive ahead even though it meant them closing late. Cannot recommend them enough.
Friendly staff and very helpful with any questions. Efficient MOT and repairs done on the day.
Friendly efficient staff ,price fair
Have used previously
Easy on line booking - garage staff so friendly and professional. Job done really well
I highly recommend them. I only had an MOT appointment and arrived earlier than my booked time. I was welcomed very kindly, and while waiting, I could watch on a monitor what was happening with my car in the workshop. Thank you for the service.
I just came in without an appointment and I was dealt with really quickly
After Your failure to deliver the tyre twice the branch manager ( John ) reacted positively and provided a better tyre from stock thus allowing the vehicle to be taken for a pre booked M.O.T. at my local garage .
Problem on 4th & 7Th April .
Was a good service didn’t have to wait long really good
Hi I was seen quickly and my tyre fitted expediently by a young polite man.
I would recommend Protyre Caterham wholeheartedly without reservation!
Great service as usual, tires changed quickly, so back on the road without wasting to much time.
Have used the service far the last 5 years for MOT Service and Repairs. Always give a fast friendly service and quality repairs at a fair price
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.