Protyre Autocare - Caterham Reviews 

1,654
TrustScore 4.5 out of 5

4.7

407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... See more

Company replied

Rated 5 out of 5 stars

Absolutely happy with reception very helpful Also with mechanic who carried out MOT explained everything Could not be more satisfied

Rated 5 out of 5 stars

Excellent service once again! I’m a repeat customer and they’re always my first call for both price and quality of work. Thanks, guys — really appreciate it.

Company replied

Rated 4 out of 5 stars

Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom

  • 01883 348609

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,654)

35,519 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks for changing brakes & discs at…

Thanks for changing brakes & discs at short notice.

19 November 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Mr Thomas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Falken All season van tyres

Responded quickly to internet request. Easy to book and pay online. Falken All season van tyres fitted on time and working well.

10 December 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Roger,

We appreciate you sharing your positive experience! We're happy to hear that you found it easy to book and pay online, and that the tyres were fitted on time by the team in centre. Thank you for your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service very helpful

Great service very helpful

5 December 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Tessa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing Service

Amazing service and John couldn't have been more helpful getting tyres sorted for our Renault Kadjar. (even though I had ordered the wrong ones)

29 November 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Mr Mann​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly, efficient and good value

3 December 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Dear Joseph Chiaro,

We're happy to hear that you found our service friendly, efficient, and of good value at our Caterham branch.

Thank you for your positive feedback, we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

John at Protyre John is excellent and handled the…

John is excellent and handled the transaction efficiently and kept me informed

28 November 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Patrick​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Caterham, Very easy process and great fitters.

Great staff, the booked appointment time was adhered to - good experience and with 4 cars in the family we will stick with these guys for the future.

19 November 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick same day service

Quick same day service, helpful and friendly and very competitive pricing

17 November 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Carol​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Most competitive price in the area.

Most competitive price in the area.
Booked in and installed in timely manner. Staff were great especially John at the desk.

17 November 2025
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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