Ordered 4x tyres and booked a next day appointment on their website, turned up and within an hour the fitting was completed. Simple process, very helpful staff, and great service.
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See what reviewers are saying
I called in after a car service being told that I required 2 new tyres.Both were damaged but after my visit I only required 1 as the other had a puncture and could be repaired safely.Honest service an... See more
Company replied
Paul the manager is always happy to help at short notice . His team always rectify the problems I have had with my car, and always make sure I am happy with the cost before completing the job.
Company replied
Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I wa... See more
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Company details
About Protyre Autocare - Bury Bunting Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, United Kingdom
- 01284 762996
4.8
Excellent
1K reviews
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Reply from Protyre Autocare - Bury Bunting Road
Hello Brandon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always get excellent service from Paul…
Always get excellent service from Paul and the team, nothing is too much trouble, never have to wait long for an appointment, good value. Trust them implicitly.
28 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very handy
My door handle was hanging on by a thread and threatened to come off in my hand every time I opened it. Protyre fitted a shiny new one within an hour or two. You could say they "handled it well".
23 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Olivia,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service flexible profional
Great service flexible professional
Knowledgeable staff
Able to spread payments
Job done thanks
28 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Mr Foxcroft,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Hello Scott,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
balance issue
Quickly diagnosed balance issue and restified whilst I waited. Great service.
28 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and efficient!
18 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Made appointment to regas AC
Made appointment to regas AC, arrived early but only had a short wait before car was dealt with, service was polite, courteous and efficient, will use them again if needed
15 July 2026
Great Service
I went this morning to get my front two tyres replaced on my Ford Fiesta Vignale. I was told it would be an hour, so went over to Dunelm and had some brunch and came back an hour later and my car was waiting, and the job was done. Professional and courteous, and I'll go back next year to get my rear two tyres replaced. Thank-you.
17 September 2026
Unprompted review
Reply from Protyre Autocare - Bury Bunting Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Hello Katie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wheel alignment
I recently took my car to Protyre Bury St Edmunds for a front wheel alignment. Previously I've gone to another shop for this and always hated going as they would try to upsell me on other services. I was very pleased with the level of care they take with their vehicles too, always putting protectors on the seat. They had a nice waiting room with cameras to watch, a coffee machine if you wanted one and a comfy sofa.
I asked about the rear but was informed it didn't need it doing, which was refreshing to hear. Will definitely be returning with my other car / this one next time.
They even went over the cars brakes and tyres and gave me a printout showing the condition of all of them. Great service team.
16 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Luke,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Hello Sara,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always seem to go the extra mile
Always seem to go the extra mile. Thanks for another great service.
9 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Dear customer,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Bury Bunting Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Appointment time was honoured
Appointment time was honoured, good reception, and car ready in exactly the time they estimated
3 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The staff are always friendly and give…
The staff are always friendly and give sound advice
7 September 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bury Bunting Road
Dear Mr Barry Howorth,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Bury Bunting Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Bury Bunting Road
Dear Leanne Brum ,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury Bunting Road branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great Service from Paul and his team as…
Great Service from Paul and his team as always
31 August 2026
Reply from Protyre Autocare - Bury Bunting Road
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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