Short notice tyre change - I turned up without an appointment, and Protyre were able to sort me out in a couple of hours. Dave was really helpful and got it sorted before I needed to be somewhere else... See more
Company replied
Location
Switch location27 - 31 Church Road, Lawrence Hill, BS5 9JJ Bristol, Bristol, GB
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See what reviewers are saying
They always seem very busy but I had a booked appointment. They started within 10 mins of the time which is great for an appointment nearing the end of the day .I had my 2 tyres and tracking within 30... See more
Company replied
Took my car to Protyre, after receiving a couple of thousand pound bill from main dealer for my wheel alignment issue, the fitter at Protyre resolved it in 15 minutes for a £95.00 bill, many thanks, c... See more
Company replied
Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... See more
Company replied
Company details
About Protyre Autocare - Bristol Church Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, United Kingdom
- 0117 9540123
4.7
Excellent
1K reviews
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Helpful and reliable company
Helpful and reliable company. Pleasant people. I would recommend to others.
2 November 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Sam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Competitively priced and on time
They always seem very busy but I had a booked appointment. They started within 10 mins of the time which is great for an appointment nearing the end of the day .I had my 2 tyres and tracking within 30 mins and was on my way. When I ran before hand to discuss tyres,at the conclusion of our conversation the person suggested ordering online (although he was happy to order the my selection for me)as there was a discount available with online orders. Job done!whilst I was there they were having problems with a part not being delivered and a customer waiting . To get the lady away they collected the part and fitted it that afternoon so she would not be further inconvenienced over the weekend.
23 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Short notice tyre change
Short notice tyre change - I turned up without an appointment, and Protyre were able to sort me out in a couple of hours. Dave was really helpful and got it sorted before I needed to be somewhere else.
24 October 2026
Reply from Protyre Autocare - Bristol Church Road
Dear Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that we could accommodate you without an appointment and get you back on the road quickly so you could make your next commitment. It is wonderful to know that our team member at our Bristol Church Road branch was so helpful in resolving this for you in a timely manner.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - protyre.
A well run and efficient experience
A well run and efficient experience. Dave and team were great at accommodating my needs. As Schwarzenegger said, “I’ll be back”
28 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Alistair,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great as always
I can't fault this garage. They're always friendly and get the job done quickly.
28 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Luke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great price and great service🫡
26 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Took my car to Protyre
Took my car to Protyre, after receiving a couple of thousand pound bill from main dealer for my wheel alignment issue, the fitter at Protyre resolved it in 15 minutes for a £95.00 bill, many thanks, can't recommend them highly enough.
21 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Tony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience
Great experience, friendly staff and alloy wheels not damaged following tyre changes.
21 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, easy to book online, order what you need and turn up at date and time job done. Informed of any issues found and asked about how to move forward.
19 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Use in an emergency only.
Use in an emergency only.
While the staff were friendly and helpful, the work they did has caused more problems.
Windscreen washer jets
- Wrong tubing used
- Lost cap to fluid reservoir
- Wired wrong way around
AC regas
- Lasted less than 6 months as they apparrantly didn't check why it needed regassing.
22 December 2025
Reply from Protyre Autocare - Bristol Church Road
Dear Vicki,
Thank you for bringing this to our attention.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Straightforward and easy.
7 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely 1st Class Service
Absolutely 1st Class Service - All Round - from initially getting tyres checked - to being recommended which tyres to purchase for my estimated mileage - went home to order them online - however website let side down a little as the Size I needed wasn't mentioned at all so I ended up ordering the incorrect size - an error which was swiftly picked up by the Fitter & the Manager & a reorder had to take place. No stress - I returned & Tyres were fitted - rear ones checked for their safety - absolute wonderful service - as always - Waiting Area was clean & tidy, Staff were knowledgeable & friendly - been using ProTyres for many years - cannot recommend them highly enough - Thank you
7 October 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Sharon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I have been a customer with them for a…
I have been a customer with them for a long time by now and I can say that as of the publishing of this review I have never really had an issue with them.
Very honest and trustworthy garage and even when I use to give them a Ford KA which looked like roadkill they still gave a truthful feedback on it and passed the MOT if it is was still roadworthy.
8 June 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Thanks, good advice!
Thanks Ricardo for helping me go for tyres that suited our annual mileage. I needed an unusual size and wanted all season, and had to order through Black circles. Worked well.
28 September 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Mike,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Not at all busy 2 tyres fitted and away…not many employees working there now compared with a few years ago.
Not at all busy 2 tyres fitted and away in 40 minutes.
30 September 2026
Punctured tyre
Staff are always very helpful
Got me out of a sticky situation on my way home and fully sorted the issue the next day.
25 September 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Mrs Weston,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick service and friendly staff
The Staff very welcoming and answered any questions I had. The service was Quick and was away within the hour. Can't fault them.
26 September 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Sarah,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Nice and easy tyre change!
Booked for rear tyre change through Blackcircles. Job was done okay, they even did a few checks on the breaks and informed me what work I might need doing (thanks!) as well as some advice on my spare. Friendly chaps, would recommend.
23 September 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Stoyan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff, who looked after my wheels and I was able to watch and inspect the car
23 September 2026
Reply from Protyre Autocare - Bristol Church Road
Hello Marc,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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