Protyre Autocare - Bristol Brislington Reviews 

623
•
TrustScore 4.5 out of 5

4.6

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Admittedly they were not particularly busy but having phoned prior to my arrival the replacement tyre had been selected to suit my tyres. Spare wheel removed with tyre and placed back in car. Faulty t... See more

Company replied

Rated 5 out of 5 stars

I was able to book a timeslot and the work was carried out promptly, which was far more convenient that other fitters requiring the car for half a day.

Company replied

Rated 5 out of 5 stars

Great experience at Protyre, Brislington, Bristol. Ordered tyres through e-tyres and booked a slot for fitting. Turned up and was greeted warmly and expected. Tyres fitted in 20 minutes whilst I went... See more

Company replied

Rated 4 out of 5 stars

Good speedy service overall, however I've only given 5 stars because unfortunately my booked time slot had to be changed as the tyres were not delivered on time. But as far as the service I received f... See more


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, United Kingdom

  • 01179 772596

4.6

Excellent

TrustScore 4.5 out of 5

623 reviews

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4.6

All reviews

(623)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Re gassed my air con without checking…

Re gassed my air con without checking for leaks.

29 May 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Alannis,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Support below level

Support below level, precision setting equipment thrown to the ground

11 May 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Jarek,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Gas reffil

I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the new gas in the system, especially since initially, it appeared on the tester as gas loss in the system. But in the end, it worked out, and it was ok. I appreciated the mechanic's care to finish the job well. Thank you

2 May 2026
Rated 1 out of 5 stars

Cancancel just before I was ready to go…

Cancancel just before I was ready to go for mot , would not really anyone else

29 April 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Jacqueline Key,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Just come back in an hour

When you buy a tyre and book fitting I really would hope it may happen close to time. When the staff just shrug and say come back in an hour it is pointless booking.

29 April 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear David S,

Thank you for leaving us a review. We are sorry to hear that you had a longer waiting time than expected. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The young guy sorted my tyres out

The young guy sorted my tyres out, he was so helpful and friendly, the 2 guys inside at the paying in desk were very unfriendly, they need to be more like the young guy doing all the work!!!.this was flowers Hill Brislington.

27 February 2026
Rated 5 out of 5 stars
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Anna W,

We appreciate you taking the time to leave us this great review!

We are delighted you were happy with our team's professional service at our Bristol Brislington branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care

Rated 5 out of 5 stars

Great customer service

Great customer service
Friendly, explained what was needed and sorted problem quickly.

2 February 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Sarah C,

We appreciate you taking the time to share your feedback.

We're happy to hear that you received great customer service, and that the team were friendly and efficient in resolving the issue at our Bristol Brislington branch.

Thank you for your feedback,

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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