The website makes it easy to choose tyres and booking in was easy. The prices were the cheapest in town for fairly decent tyres (falkens) I got to my tyre appointment and the car was soon being work... See more
Company replied
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Jan (Bridgnorth branch) was a superstar at making me feel confident that I was getting the best service possible. Everything was explained so that I could make an informed decision about the right ty... See more
Company replied
They generally a fantastic bunch really helpful. Even though hadn’t realised they changed the entrance and walked into the office lol. 100% recommend them
Company replied
Super friendly and knowledgeable staff. Had a complete set of tyres fitted and a stop/start battery for a kia ceed which had stopped working but since new battery fitted all good again now and stop/st... See more
Company details
About Protyre Autocare - Bridgnorth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Cann Hall Road, Low Town, WV15 5AW, Bridgnorth, Shropshire, United Kingdom
- 01746 767205
4.8
Excellent
751 reviews
Asks customers to review
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Politeness of staff
Politeness of staff, general efficency, prompt service & helpful attitude.
17 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent
Excellent, friendly service. Always professional and knowledgeable. Highly recommend!
17 September 2025
Reply from Protyre Autocare - Bridgnorth
Dear Country Lass,
We appreciate you taking the time to leave us this fantastic review!
We are so glad to hear that you found our service professional, knowledgeable, and friendly at our Bridgnorth branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Tyres were ready as ordered nothing was…
Tyres were ready as ordered nothing was too much fuss and the car goes well
15 September 2025
Always a helping hand…
They are always very helpful and polite. Also explain every detail.
15 September 2025
We bought two tyres middle of May only…
We bought two tyres middle of May only done small mileage , we had covid and didn’t go out at all for six weeks then only local. One tyre developed a bulge, no marks, not been in a pot hole ot hit Kirby as it was on drivers side., not only charged us full price , but it cost £30 more than three months ago. Very very unhappy. Don’t think we should have been charged anything it was still in warranty not thinking if using your company again and will be passing this onto our friends and restive s
15 September 2025
Reply from Protyre Autocare - Bridgnorth
Dear Mr & Mrs Carol Mortimer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Protyre saved the day
Protyre were able to respond swiftly to an emergency and provide and fit two new tyres. Their website was very helpful in enabling me to ascertain that the tyres I needed were in stock and available to be fitted first thing the next working day, allowing me to go ahead with my planned engagement a 2-hour drive away. Staff were polite and efficient. I was pleased to get a small discount on the price for buying 2 tyres of a particular brand.
6 September 2025
The two tyres were fitted without a hitch but !
The two tyres were fitted without any issue but I had booked and paid for wheel alignment only to be told they can’t do that on my car at Brignorth, take it to Telford, only to find their vehicle lift had broken down, absolute nightmare!
29 August 2025
Reply from Protyre Autocare - Bridgnorth
Dear David Naylor,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
VERY GOOD SERVICE,CANNOT FAULT IT.VERY…
VERY GOOD SERVICE,CANNOT FAULT IT.VERY HELPFUL STAFF.
11 August 2025
Two different prices one on line one in…
Two different prices one on line one in store on line price cheaper by £38 per tyre needed 4 so £152.
1 August 2025
Reply from Protyre Autocare - Bridgnorth
Dear Mr Geoffrey Ward,
Thank you for notifying us of your concerns regarding the price difference.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
I needed 1 new tyre
I needed 1 new tyre, representative told me that the other three tyres also needed changing after very quick check. The report sent after single replacement showed other three tyres as green and not needing replacement.
30 July 2025
Reply from Protyre Autocare - Bridgnorth
Dear Mr Kelcey ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bridgnorth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Bridgnorth
Hello Richard,
We are so glad to hear that our team was helpful and informative for you! We appreciate your recommendation and your kind words.
Best regards,
Eddie
Customer Care - Protyre
Very good service
28 July 2025
Service with a smile
Service with a smile, and always treat vehicles with respect. Highly recommended.
23 July 2025
Friendly and efficient staff.
Friendly and efficient staff.
Competitive prices.
First class service.
21 July 2025
Fast efficient service
21 July 2025
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