I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... See more
Location
Switch location965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB
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See what reviewers are saying
Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... See more
Company replied
Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... See more
Company replied
My car's tyre pressure warning light kept coming on even after inflating the tyres - the readings were only showing slight variations. I visited Protyre and they inflated the tyres and checked the pre... See more
Company replied
Company details
About Protyre Autocare - Bournemouth Pokesdown
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, United Kingdom
- 01202 432005
4.8
Excellent
1K reviews
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As usual phoebe was brilliant and the…
As usual phoebe was brilliant and the mechanic who did my tracking was brilliant
6 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Booking system failure
Had booked a free check up, when I arrived I was told no registration received. Rebooked the afternoon on the same day. After believing my Car had all the free test which were on offer I was told the car only received car safety test.
28 January 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Despite the IT system having a meltdown…
Despite the IT system having a meltdown the manager and staff still managed to supply and fit two new tyres and perform much needed wheel alignment at pretty short notice and with good humour.
30 January 2026
Very good customer service
19 January 2026
Wonferful smiley service
I made a screw up whereby I booked a tyre fitting in Southbourne in Chichester.... I rang the shop up in Chichester, and they transferred the credit to my local store. Excellent speedy service and even came with a smile. Special thanks to Pheobie, who was an absolute pleasure.
9 January 2026
Trustworthy
Knowledgeable, no messing about, helpful. Didn't fob me off with a new Tyre when it was repaired.
10 January 2026
Good online booking system
Good online booking system. Very efficient support and, as it turned out, free advice. Excellent.
9 January 2026
Great service receptionist brilliantly…
Great service receptionist brilliantly handled a very busy day dealing with constant stream of customers.
7 January 2026
Brilliant customer service
Brilliant customer service. You go in and want a couple of tyres supplied and fitted, thats what you get, no hard sell for other services.
2 January 2026
Very helpful and professional
Very helpful and professional, explained things and I didn't feel ripped off.
Friendly
Good to have a waiting room with drinks available too.
7 January 2026
Great as always
I always use Pro Tyre and have always found the service and care really good and feel advice the give is honest and fair.
I would and do recommend them to friends and family
5 January 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Alan Richards,
We appreciate you sharing your positive experience you had with our team at our Bournemouth Pokesdown branch.
We're happy to hear that you've consistently found our service and advice to be helpful and honest.
Thank you for recommending us to your friends and family!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Very professional service
Very professional service from lovely people. Tyres changed efficiently bang on time. Great service - thank you
31 December 2025
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Mark,
We appreciate you sharing your feedback regarding the service you received at our Bournemouth Pokesdown branch.
We take customer service seriously and aim for all customers to have a great experience.
We're delighted the team delivered this for you.
Thanks again for the positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Second visit in a week just before…
Second visit in a week just before Christmas with another puncture. Thank you Gary,for sorting out very quickly for us.
Cannot be faulted .
22 December 2025
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