I have used this branch on numerous occassions. That speaks for itself. I always get good proffessional advice and service and all jobs are carried out in good time. From the front counter to the tech... See more
Company replied
Location
Switch location965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB
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Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... See more
Company replied
I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... See more
ProTyre Pokesdown replaced my rear brake discs and pads. The job was completed in just over an hour and completely satisfactory. Staff at Pokesdown are always very helpful.
Company replied
Company details
About Protyre Autocare - Bournemouth Pokesdown
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, United Kingdom
- 01202 432005
4.8
Excellent
1K reviews
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Gary is very friendly and helpful
Gary is very friendly and helpful. Quick service reasonably priced
28 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Emma,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I turned up to make a booking
I turned up to make a booking, straight in on the spot and done in 45 mins. No charge, even though they did some stuff to the car.
28 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth Pokesdown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Most competitive prices on line at time of need
Booked on line. Given a time slot an hour later. Fitted and ready to roll within two hours. Great service.
23 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth Pokesdown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Mrs Brooks,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly efficient quick service ans…
Friendly efficient quick service ans reasonable price
25 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Tim lloydsmith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent Team
Fantastic staff, service! Protyre Pokesdown.
Fibi on reception has a great understanding and efficiency when it comes to booking in and getting prices.
Gary the manager and the team are professional and offer excellent customer care.
6 August 2026
Unprompted review
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear e-marie vocals,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I 'tyred' of bad service but not with Protyre
Prompt reliable and good value for money service compared to similar competiters
16 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Mike,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
friendly and professional
the guys booked me in last minute as a matter of urgency. they were quick, professional and friendly. no dramas and fixed what was needed.
14 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Edward,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth Pokesdown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Faizur,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always welcoming and trustworthy
Always welcoming and trustworthy. Check my tyres free of charge, email good, clear printout/pdf.
I'd bought a pack of wheelnuts & key from Halfords because mine was missing - and my MOT provider insists on having one.
Protyre told me I didn't need one! I should have checked with them first.
22 September 2026
Unprompted review
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Sarah,
Thank you for your feedback. We are pleased to hear that you found our service welcoming and trustworthy, especially with the complimentary tyre checks. We appreciate you sharing your experience.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Marilyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very pleasant staff
Very pleasant staff.
Fitted new tyres and carried out wheel alignment
Car running really well.
9 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre make you feel confident
Protyre are very professional, friendly and helpful. They do a good job and are very efficient
9 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Lisa,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth Pokesdown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good efficient service …
Good efficient service …. They were aware of my appointment and fitted the new tyres quickly whilst I enjoyed a complimentary coffee 👍
9 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Dear John,
We would like to thank you for sharing your feedback regarding the efficient service you received from our team at our Bournemouth Pokesdown branch.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team delivered this to you while you enjoyed a complimentary coffee.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Pokesdown fabulous!
Protyre Pokesdown are fabulous! I called to find out whether I could book an appointment to replace my front tyres. The lovely lady I spoke to said they had space that same day if I could bring it in. She asked about my preference for tyres and quoted the price on the phone. I took it in and 45 minutes later I had two brand new tyres and was on my way. The whole experience was seamless – the staff were so friendly and really informative about the condition of my existing tyres and things to watch out for! Thank you!
9 September 2026
Reply from Protyre Autocare - Bournemouth Pokesdown
Hello Jessica,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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