Competitive price. 4 tyres fitted nicely. No marks on wheels etc (important to me). Had a 10 o’clock booking but didn’t get started until after 11. Manager apologised for delay so not major issue.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time using Protyre in Bolton. Very competitive prices and the job was done at the time my appointment was. I'd definitely use them again and highly recommend them.
Company replied
Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... See more
Company replied
Great customer service! I'd had a recommendation from my garage following mot to have tyres replaced and full wheel alignment carried out by Thistlethwaites in Bolton. They found a safety issue and, f... See more
Company replied
Company details
About Protyre Autocare - Bolton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom
- 01204 524392
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
A gold service
A gold service, mot, 2 new tyres and changed the brake fluid all completed in 4 hours. Brilliant service will be using again.
17 November 2025
Reply from Protyre Autocare - Bolton
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience
Gave advice on tyres and ordered 4 new for next day. Appointment given and was on time. Whole job done in an hour. Could not have asked for more
19 November 2025
Reply from Protyre Autocare - Bolton
Hello Martin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
They couldn't have done anymore to help…
They couldn't have done anymore to help out. Brilliant service.
12 November 2025
Reply from Protyre Autocare - Bolton
Hello Jonathan,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bolton
Hello Kizzle,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Needs to do better
Needs to do better, if it wants to survive.
Booked online on ProTyre website.
Arrived and not aware of booking (same-day booking).
“Online diary not correct. Lads on lunch. Wait 1 hour”.
No ownership or apology.
Paid online for front tracking (only option)
Rear tracking also required (expected)
Asked for discount, but didn’t really click why I was asking. Gave -£5 off.
Asian guy comes in. Can’t speak good England.
Mutters about steering/tracking issue, but the staff member couldn’t be less interested. First words - “You need book an appointment”, before repeating himself, but loud enough so that the translation no longer mattered.
Old couple waiting 2 months for a part. And I mean like, 80 years old couple. And the staff member was quoting jargon and telling them about the complexities for calibrating an ADAS machine and they just had no clue what he was talking about.
I had to interrupt and explain to them that the garage were waiting on someone to fix a that’s required to install her part and stop her safety systems faulting.
I don’t know. Maybe it was a bad day. Looked like low staff, but also looked like low bookings.
Get a positive, rapport-building telephonist / receptionist out front to sell some hours sold and get the techs back under vehicles where they should be, because the setup I experienced, isn’t a sustainable one.
12 November 2025
Reply from Protyre Autocare - Bolton
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Courteous efficient as always
12 November 2025
5 Stars, but only just!
I booked my MOT online at the time slot I wanted. I received confirmation for the time slot. I arrived at the garage on time to be told I could be waiting a hour and half because they were double booked. I complained because it was at a fixed time slot and should only take a hour, but was told that time slots booked online aren't guaranteed, or words similar. My car was ready after a hour though, so all good or I would have down marked them. Traveling nearly 10 miles for a MOT when there are other garages more locally means I don't want to be wasting time when I get there, but as I say, it turned out ok in the end.
10 November 2025
Very quick and efficient
7 November 2025
Reply from Protyre Autocare - Bolton
Hello Marie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always use protyre for new or winter…
Always use protyre for new or winter tyres swaps. Easy booking. Great service. Well informed and engaging staff.
7 November 2025
Reply from Protyre Autocare - Bolton
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Recommend Bolton Protyre Thistlewaites
Booked in for mot and knew would need a new tyre due to its age was all sorted new tyre fitted and balanced prior to mot. Excellent service as usual
27 October 2025
Reply from Protyre Autocare - Bolton
Hello Helene,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient MOT service
It was very easy to book an MOT appointment online. The staff were very helpful when I turned up and the MOT was carried out quickly.
I have been a customer here for many years.
27 October 2025
Reply from Protyre Autocare - Bolton
Dear Miss Washbrook,
Thank you for taking the time to raise your concerns. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we have raised this with the Area Manager and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Last minute booking.
Last minute booking.
Freindly staff.
MOT carried out within 1.5 hours
29 October 2025
Reply from Protyre Autocare - Bolton
Hello Mr Kidman,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
5 star service as always
5 star service as always. Friendly courteous staff, reasonable prices and work completed quickly.
25 October 2025
recent mot.
recent mot.easy to book on line,discounted price.what more could you ask for?cant fault.
22 October 2025
Reply from Protyre Autocare - Bolton
Hello Colin,
We're happy to hear that you found our online booking easy to use and appreciated the discounted price for your MOT. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bolton
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Positive experience
I had a very positive experience with the team at Thistlethwaite Tyre & Exhaust – Team Protyre. The staff were courteous, professional, and took the time to clearly explain the issues with my car, showing genuine concern for my safety and understanding of the situation. Although they weren’t able to resolve all of the issues initially due to limited access to certain parts from their suppliers, they kept me fully informed and offered helpful guidance. Once I was able to source the necessary repairs elsewhere, I returned and they promptly completed my wheel alignment to a high standard. I really appreciated their honesty, communication, and customer-focused approach, highly recommended.
24 October 2025
Reply from Protyre Autocare - Bolton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick service repairing my tyre
Quick service repairing my tyre. I phoned explaining I had a nail in my tyre I was told I could to go straight to the garage. My tyre was repaired in quick time. Staff were very friendly and helpful. I would recommend Protyre Bolton.
15 October 2025
Reply from Protyre Autocare - Bolton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.