Protyre Autocare - Barnstaple Reviews 

1,805
•
TrustScore 5 out of 5

4.9

97a Newport Road, Barnstaple, EX32 9BE Barnstaple, North Devon, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The staff are impeccable. Martin and James have helped us so much with the car and we really trust their opinion and knowledge. We cannot fault the prices and they have always been able to fit us in,... See more

Company replied

Rated 5 out of 5 stars

I arrived at the garage late on a Saturday afternoon. One tyre nearly shredded, a bit shocked. Your staff were excellent, checking my tyres to say that 3 needed to be changed! I said I’ll have 4 if... See more

Company replied

Rated 5 out of 5 stars

Friendly and welcoming. Answered my questions. They checked my faulty tyre(slow punture) it only needed a replacement valve. They also as a service gave me a report of the condition of my tyres and br... See more

Company replied

Rated 5 out of 5 stars

The guys were absolutely amazing! We had travelled from Ipswich to Barnstaple, and our tyre pressure warning light came on. The guys saved the tyre, and we were on our way within half an hour. Gre... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 97a Newport Road, Barnstaple, EX32 9BE, Barnstaple, North Devon, United Kingdom

  • 01271 324406

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,805)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, all the way through

12 October 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very happy will use again.

Very happy will use again.

7 October 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic team at Barnstaple

Fantastic team at Barnstaple - very helpful and friendly could not ask for more.

3 October 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Ben,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good professional service with…

Good professional service with competitive rates.

5 October 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Mr Garrett,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good price for the tyres

Good price for the tyres. Great friendly staff as usual and job done in a timely manner!

30 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked my car for two front tyres

Booked my car for two front tyres. Very polite service changed both tyres while I had a walk by the time I returned all done thank you to your team

30 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Mr Masefield​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service. No nonsense, had my tires changed and a wheel alignment within the hour.

30 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Darcy​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

Excellent, courteous service under obvious pressure, which is acknowledged and appreciated.

28 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Philip​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great as always

Helpful, no nonsense approach. Resolved my wifes issue using the cheapest option. No hard sell. Explained clearly what was wrong and what needed doing, and how much it would cost. This is why all our cars have been going there for so many years.

23 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Ken,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

They were available on time for my appointment and fixed my slow puncture while I waited. Excellent service and a reasonable price for the repair.

23 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Robert​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick professional and friendly service…

Quick professional and friendly service alongside value for money tyres.

23 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Mrs Cooper,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book all the lads were friendly…

Easy to book all the lads were friendly professional and courteous job done no problems at all excellent service. Price was great too .

23 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Siddons​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Got tracking and wheel balancing done

Got tracking and wheel balancing done, to solve a steering shake which was occuring at 50mph+. Customer service fantastic.
Asked them to check for loose suspension components too, in case it wasn't balancing that was the issue.
It's much nicer to drive round town now, but unfortunately the steering shake still exists and is actually worse.

Edit: Manager of protyre Barnstaple has since gone to great lengths to resolve the unknowns surrounding this issue.

23 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Dear George, 

We're sorry to hear the steering shake has worsened despite our efforts. We appreciate you bringing this to our attention and want to ensure your vehicle is driving safely. We have forwarded this over to the management team to reach out to you.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent

Excellent, prompt, service

21 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Jill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Four tyres were fitted efficiently

Four tyres were fitted efficiently, within the allocated time. I was very pleased with the results, the tests carried out, the tracking, and so on, all of which the team fully documented. Pricing was also good with the special discounts when ordered online with no hidden costs.

21 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a pleasure to do business with

Always a pleasure to do business with

16 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service from all of the team

Great service from all of the team

7 September 2026
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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