Protyre Autocare - Banbury Reviews 

1,653
•
TrustScore 4.5 out of 5

4.7

Gatteridge Street, Banbury, OX16 5DJ Banbury, Oxfordshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I have been using Protyre for many years and always, they do exactly what they say. Great service. From first call and advice to booking in. You then leave happy, knowing a professional job has been d... See more

Company replied

Rated 5 out of 5 stars

Booked car in for a free tyre check. Was expecting new tyres would be required, but the advice was not yet. Received a detailed report on each tyre and a recommendation on the how many miles they w... See more

Company replied

Rated 5 out of 5 stars

When ever I attend the Banbury branch the staff are always very friendly and happy to help Rob the manager always goes the extra mile to accommodate my booking I've been coming here for a long tim... See more

Company replied

Rated 5 out of 5 stars

As usual wonderful service. Drove in to the branch with a tyre issue. Within an hour the problem was resolved. Friendly and professional staff.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom

  • 01295 263149

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,653)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent tyres at a competitive price

Excellent tyres at a competitive price, superb service and straight forward to arrange fitting.

4 November 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Varley​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, friendly staff, on time appointment.

2 November 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Koji,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

absolute joke won't use again

After paying full price for tyres advertised at 10% off .
At my appointment I was told that if I wanted to change the rear tyres and cycle the new ones to the front standard for front wheel drive cars it would be an additional £20 .
I went back and checked there is to option to select or pay for this online they just quote fully fitted .
After refusing to pay anymore they came back to me with a weak excuse about it not having tyre pressure management sensors so I wouldn't have to pay the extra .
The technician I dealt with was rude and abrupt throughout

Absolute joke won't use again .

27 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear SF,

Thank you for notifying us of your concerns regarding the cost. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

All good as usual

All good as usual

2 November 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Clive,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A MOT

MOT, failed first, fixed, returned indicator light then failed, they fixed it (no charge), passed. Thanks for the great service. :-)

28 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic customer care

I have been using Protyre for many years and always, they do exactly what they say. Great service. From first call and advice to booking in. You then leave happy, knowing a professional job has been done by a great team.

28 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

good helpful service

helpful, polite and work completed on time

26 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Carol,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As usual wonderful service

As usual wonderful service. Drove in to the branch with a tyre issue. Within an hour the problem was resolved.
Friendly and professional staff.

26 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, and given good advice.

17 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Helen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and informative staff

Friendly and informative staff, booking process very easy

15 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer support fantastic…

Great customer support fantastic service all round

21 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Rigby,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Thank once again for very good service…

Thank once again for very good service on notifying me that some tyres neede replacing, can always count on you to keep my car in good order.

19 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear Brian Miller,

We would like to thank you for sharing your feedback regarding the service you received from our team at our Banbury branch .

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you by keeping you informed about your vehicle's needs.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Efficient as always

It's always quick, friendly and efficient at Banbury Protyre. Just an MOT and rear wiper replacement but good value and done to schedule.

12 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Hunt​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class service.

Have used protyre banbury a few times now and always find the staff friendly and helpful. Rob is a pleasure to talk to. Many thanks.

9 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Yet again Protyres performance is…

Yet again Protyres performance is exceptional. Always so professional, calm, organised, punctual and trustworthy.
My garage of choice for a while now and for the future.

9 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Coleen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent local garage for your car needs.

I appreciated the reminder to book my car in for an MOT. Easy booking and friendly staff. Both service and MOT completed successfully. Thumbs up on communication and customer service.

5 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient

Efficient, friendly and knowledgeable team.

7 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went in to get a new tyre as my old one…

Went in to get a new tyre as my old one was very worn. Evan found me a tyre and replaced it in 15/20 minutes. Great professional service. Thankyou

7 October 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Rob​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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