Protyre Autocare - Ashford Victoria Road Reviews 

1,501
•
TrustScore 5 out of 5

4.8

Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB

•

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Rated 5 out of 5 stars

Protyre in Ashford are a great team. I find the service and mot are excellent. They keep you informed and will always give health and safety checks and advise before fixing or changing anything. They... See more

Company replied

Rated 5 out of 5 stars

Excellent service! I booked this in for a Gold service this week. Whilst waiting for them to open, I looked through my logbook and noticed the previous owner had carried out one in July. I spoke to... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from the many occasions Ive used protyre for tyres mot or car maintanace…! T

Company replied

Rated 5 out of 5 stars

Always courteous and respectful at reception and with looking after my car. Staff very helpful explaining what needed to be done and why. I feel confident that Protyre do only what needs to be done.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

About Protyre Autocare - Ashford Victoria Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, United Kingdom

  • 01233 625962

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,501)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, friendly & efficient.

5 October 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and excellent service.

Friendly and excellent service.
Good prices too.

30 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Helen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A repeat customer.

Not the first time I have used the Victoria Road branch, I have always found the staff helpfull and professional in how they deal with you. Also its only a short walk into town if you have a bit of time to kill whilst your car is being cared for..

30 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Steve,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic Pricing in fact the cheapest…

Fantastic Pricing in fact the cheapest for miles around.
Hassle free friendly service, booked on line, dropped the car off and it was ready when they said it would be.
What more can a driver want

30 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Hardial,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Dear Frank,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford Victoria Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Ashford Protyre

Always very Polite & helpful
Will help to fix any problems quickly & with Good advice
Thankyou

28 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Dear Sue Broad,

We would like to thank you for sharing your feedback regarding the service you received from our team at our Ashford Victoria Road branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Professional

Prompt, professional service. Repairs completed and car is running well. Have use Protyre for several years. Will continue to use them. Completely satisfied with the service. M.O.T 17/9/2026, repairs 22/9/2026.

28 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New tyre and tracking check

I got great service from the team and a fantastic price on a tyre. Protyre, Ashford, Victoria road is my go to place for servicing/mot’s and general upkeep on my car. Very friendly and honest staff.

22 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Dear Ian Hobday,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford Victoria Road branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Re-gas

Did the regas of my truck very quickly and efficiently

25 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My wife was treated with a very good…

My wife was treated with a very good and prompt service and polite members of the team at Ashford branch are a credit to the company . One thing that may add further business is to advertise you offer a deal for blue light card as my is a nurse of many decades .
Thank you for your service
Regards
Chaz Hayward

16 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Chaz,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Very professional good service

16 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Brian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service friendly staff

Great service friendly staff

14 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I find protyre especially accommodating…

I find protyre especially accommodating with queries etc regarding the tyre fitting. Good overall experience.

14 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Tyres.

It’s always painful paying for tyres but safety is a must and Protyre are always value for your money, they also have a good phone manner. Great service all around.

11 September 2026
Rated 5 out of 5 stars

Good service

Good service
Efficient
Friendly staffs

9 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Ms Lam,

We're so happy to hear you had such a positive experience with our efficient service and friendly team in centre! Thank you for your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

9 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Kevin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Did what it said in the tin!

Did what it said in the tin!

9 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Mrs Lewis,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were professional & efficient

Staff were professional & efficient. MOT carried out within time allocated. Thank you.
Michael Pope

7 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service perlite people

Good service perlite people

2 September 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Dear Christine,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Ashford Victoria Road branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Welcoming environment

Welcoming environment
Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptionist went out of his way, as did the mechanic, to squeeze my car in. That is good business and I’ve recommended ProTyre.
Tyre prices are reasonable, service is prompt.

31 August 2026
Protyre Autocare - Ashford Victoria Road logo

Reply from Protyre Autocare - Ashford Victoria Road

Hello,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at Ashford Victoria Road.

Best regards,
Eddie
Customer Care - Protyre

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