Great customer care Lady on desk is very knowledgeable and helpful Price given for job - front pads and discs Booked my car in for next day (but offered same day) Arrived at 08:45 - car ready b... See more
Company replied
Location
Switch locationUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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See what reviewers are saying
It was easy to get a phone quote to replace the front discs & pads on the car, which was over £100 cheaper than the dealership. Booked the vehicle in for a few weeks later and they were expecting me w... See more
Company replied
Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... See more
Company replied
I always take my car here, they provide a great service, often fitting car in at short notice. The team are friendly and helpful, very trustworthy & honest. I wouldn’t use another garage now
Company replied
Company details
About Protyre Autocare - Ashford Service Centre
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, United Kingdom
- 01233 503355
4.8
Excellent
944 reviews
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Reply from Protyre Autocare - Ashford Service Centre
Hello Mr Marsh,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked my M.O.T and gold service…
I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I was informed it wouldn't be ready till late afternoon,WHAT? I was told that my m.o.t. was booked for 10:40; no i was booked in for 8:30 I could have m.o.t. done at 10:40 then have the service another time. eventually i agreed to leaving car until it was ready 15:30pm, please what's the use of booking time if you then have to wait all day anyway. Apart from that passed m.o.t. and pleased with service. Always use Protyre and will in the future just a bit disappointed this time.
1 September 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always a great service given
Always a great service given. I have used this branch for years never had a problem.
4 September 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Service Centre
Dear Miss Evanson,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at our Ashford Service Centre branch, especially the excellent service from the receptionist.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The company kept me updated and the…
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to the local community
2 September 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Shelley,
Thank you for taking the time to share your positive experience with us! We're so pleased to hear that our team kept you updated and that our customer service desk was helpful during your visit. We truly appreciate your recommendation to the local community.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Service Centre
Dear Stewart Weller,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Ashford Service Centre branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Did walk in for puncture and lady at…
Did walk in for puncture and lady at reception was so nice and friendly. Also feel they do a good job with the tyre fitting cheers.
31 August 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Service Centre
Hello Carole,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Lady at Reception was amazing
Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed brake fluid) and if was all done within half an hour!
10 August 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello,
We are so pleased to hear about your positive experience with us, especially regarding the quick and efficient assistance you received for your car's warning light. It's wonderful to know our team in centre could help you so promptly.
Best regards,
Eddie
Customer Care - Protyre
Always very helpful
Always very helpful and give the best price. The two ladies on reception are fantastic
5 August 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Laura,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Beyond friendly and I could not be…
Beyond friendly and I could not be happier! Great price as well and just around the corner from us! What’s not to love?
5 August 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Adam,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service!
29 June 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent and friendly experience fom…
Excellent and friendly experience fom start to finish
25 July 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Martyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very prompt and courteous service
Very prompt and courteous service.
Excellent value for money.
29 July 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and reasonably priced
Helpful and reasonably priced
I have used Protyre for several years and have always found good customer service and a willingness to please
27 July 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Alan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Seen day after requested tyre change
Seen on time
Good price
Friendly helpful team
Kept informed at all times
Really helpful accommodating team
20 July 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Service Centre
Hello Gareth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Service Centre
Hello Linda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The receptionist was very helpful as I…
The receptionist was very helpful as I requested certain things with my new tyres. Also the mechanic who did tye work also very helpful and obliged with a couple of requests...all in all a very helpful and would recommend protyres .
15 July 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Jan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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