As always, great staff and a fast and great service. Had an unexpected tyre problem and they were able to fit me in and resolve the problem at short notice, getting me back up and running.
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See what reviewers are saying
Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would h... See more
Company replied
We had a tyre repaired at Protyre Autocare this morning and were really pleased with the service. Despite the shop being busy with customers, the team worked quickly and efficiently without cutting an... See more
Company replied
The branch was busy and so the start of work was about 30 mins after the booked time. They were a ittle optimistic about the planned duration, too. They failed to inflate the tyres to the level spec... See more
Company replied
Company details
About Protyre Autocare - Ashbourne Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, United Kingdom
- 01335 289530
4.8
Excellent
996 reviews
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Good friendly service
Easy booking system.
Treated with courtesy and all job completed on time and price!
7 September 2026
Reply from Protyre Autocare - Ashbourne Retail
Dear Mick Barkley,
Thank you for your review,
We're so pleased to hear you found our booking system easy to use and that our team at our Ashbourne Retail branch provided courteous service.
We appreciate your positive feedback on the timely completion and pricing of the job.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service and help as always
As always, great staff and a fast and great service. Had an unexpected tyre problem and they were able to fit me in and resolve the problem at short notice, getting me back up and running.
31 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional Service
Professional, prompt service. Very courteous and great value for money
25 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Steve,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you found your experience with us very good and pleasant. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Good choice of tyres
Good choice of tyres, easy on line booking, excellent service, competitive pricing.
2 September 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful staff
2 September 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Will,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
good fast service
31 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First choice.
No fuss, easy booking, helpful advice, friendly staff, first choice for car maintenance.
28 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to make contact by phone to get a…
Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would have preferred paper copy of invoice and job sheet.
18 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Angela,
We're delighted to hear about your positive experience with our team in centre and facilities. We appreciate your feedback regarding a paper copy of the invoice and job sheet, and we will certainly consider this for future improvements to our service. Thank you for your valuable input.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Dear John Dumelow,
We're happy to hear that our service was prompt and that our team at our Ashbourne Retail branch, provided helpful advice regarding costs.
We appreciate your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Tyre's were ready and waiting for…
Tyre's were ready and waiting for fitment on my arrival, car was taken in and set of four tyres were fitted within the hour, good price and great service.
19 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.
Best regards,
Eddie
Customer Care - Protyre
Quality service and friendly atmosphere …
The service and friendly atmosphere Dave and the team give is always amazing , thorough and customer orientated.
Always a pleasure to use their service.
19 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Derek,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service but local phone number would be useful
Great service but difficult to contact by phone - number given is a call centre somewhere.
19 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Celia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Mrs Lewis,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Katie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The branch was busy and so the start of…
The branch was busy and so the start of work was about 30 mins after the booked time. They were a ittle optimistic about the planned duration, too.
They failed to inflate the tyres to the level specified by car manufacturer, so I got a dashboard warning 12hrs later - which required a second visit
6 August 2026
Reply from Protyre Autocare - Ashbourne Retail
Dear Helen,
Thank you for your feedback . We are sorry to hear that your recent visit to our Ashbourne Retail branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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