Protyre Autocare - Abingdon Reviews 2,092

TrustScore 5 out of 5

4.9

Unit 1A Barton Mill, Audlett Drive, OX14 3NJ Abingdon, Abingdon, GB


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See what reviewers are saying

Rated 4 out of 5 stars

The service was very good. We needed to move the date of our car service, and the team were extremely accommodating. We also asked if the work could be completed before midday, and they confirme... See more

Rated 5 out of 5 stars

Really experience. Dropped off keys and then popped back in afternooon to collect. Didn’t receive a call to say ready to collect but was just a few minutes walk away to collect. Good price and easy bo... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Jason from Abingdon branch who quickly and with understanding resolved our problem on Monday 22.06. Nice to deal with real professionals. Highly recommended

Company replied

Rated 5 out of 5 stars

The online order process was clear with the choices I required for my service. Reception area where I handed over my car keys good and I was expected. The estimated time for service and MOT was spot... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1A Barton Mill, Audlett Drive, OX14 3NJ, Abingdon, Abingdon, United Kingdom

  • 01235 554519

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Top quality service

Jason & team (as always) provided me with a great gold star service. Kept me posted at all times and ordered and fitted new parts same day

26 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Graham​,

We would like to thank you for sharing your feedback regarding the service you received at our Abingdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They were able to change a tyre on my…

They were able to change a tyre on my car while I waited. Excellent staff. And Craig on the front desk. I wouldn't go anywhere else.

25 June 2026
Unprompted review
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Dear Mr Nick,

We're so glad to hear we could assist you quickly with your tyre change at our Abingdon branch!

Your kind words about our team mean a lot to us.

Thank you for your loyalty!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service

Great service, staff are friendly and courteous.

19 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Louise,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Abingdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Jason and his team are amazing

Jason and his team are amazing. The w
Service rook longer than originally expected but the car is running sweetly, thanks guys!

24 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Tony​,

We would like to thank you for sharing your feedback regarding the service you received at our Abingdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, very quick and extremely efficient.

24 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Abingdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Straightforward

Really experience. Dropped off keys and then popped back in afternooon to collect. Didn’t receive a call to say ready to collect but was just a few minutes walk away to collect. Good price and easy booking. Will be rebooking next year for mot and service for sure

24 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Joanne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Abingdon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Good service

The service was very good. We needed to move the date of our car service, and the team were extremely accommodating. We also asked if the work could be completed before midday, and they confirmed it would be fine as long as the car was dropped off when they opened. They fitted new rear brakes and completed the MOT before 12, just as promised.

Jason was very friendly and helpful.

The only area for improvement would be clearer email communication; specifically, a booking confirmation that includes an estimated cost and a brief summary or feedback from the MOT.

Otherwise, a very positive experience.

19 June 2026
Rated 5 out of 5 stars

A big thank you to Jason from Abingdon…

A big thank you to Jason from Abingdon branch who quickly and with understanding resolved our problem on Monday 22.06. Nice to deal with real professionals. Highly recommended

22 June 2026
Unprompted review
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Lukasz,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Abingdon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy tyre replacement

Easy to find tyres and book an appointment online. Helpful staff when I took the car in.

24 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Rachel,

We are so pleased you found booking easy and our team at Abingdon helpful. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Aircon Regas

Great customer service and they completed the work ahead of their anticipated schedule!!!Nothing to fault.

24 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Francisco,

We are so pleased to hear you had such a positive experience with our team in centre and that we exceeded your expectations. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt

Prompt, excellent service.

18 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Mrs Moriarty,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Abingdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Jason and team always offer great…

Jason and team always offer great service and comms. 5 Stars

17 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Abingdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All good

Easy to book, able to leave car all day, good service, good communication- no problems at all!

15 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Anne​,

We would like to thank you for sharing your feedback regarding the service you received at our Abingdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car MOT

MOT: professional and quick

17 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Mr Le,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Abingdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always pleased with my service from…

Always pleased with my service from Abingdon protyre. Especially want to mention Jason reception guy

10 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Rosemary​,

We would like to thank you for sharing your feedback regarding the service you received at our Abingdon branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Abingdon branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Jason and the team always provide…

Jason and the team always provide excellent service. Thank you!

12 June 2026
Protyre Autocare - Abingdon logo

Reply from Protyre Autocare - Abingdon

Hello,

Thank you for your 5-star review! We are delighted to hear you consistently receive excellent service from our team in centre. We appreciate your business.

Best regards,
Eddie
Customer Care - Protyre

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