Proshop Reviews 

Other shops were selling very exact same product more expensive. ProShop was the only one with this price. Shipping was around 5 working day which is okay. I expected a bit faster, but in the product description were mentioned the shipping time is 2-5 days, so they kept their promise. No complaining about that. SD card is working good on Canon 5D mark III. Overall I'm so satisfied.

I ordered Norton 360, and it worked seamlessly. Thank you!

Great products at always good prices and quick deliveries. I've never had a problem with anything I've ordered, so I'm very happy. Thank you!

The delivery of my order has been delayed again indefinitely!
It's been more than a week since I ordered, but apparently I'll wait another eternity...

Delivery on time and product is amazing. Thank you for providing us with the best service and quality items.

I ordered several times on Proshop. Great experience every time. Serious company.

I ordered a refurbished Lenovo Thinkpad which was completely unusable. They promise that besides some external wear and tear all their refurbished laptops will be in fully functioning condition, which was not the case. Half of the keyboard did not work at all and the keys that did function, did not type what they are meant to.
Customer service said this is a problem they have been having and I would have to send it back. It is shocking that they would send out laptops with such a significant flaw, especially if, as they said, it has been a recurring issue.
Very disappointed as my need for the laptop was time sensitive and I've not been able to order a different one due to having to wait for their processing/refund time.

Also, I received no notice of when it was available for pick up. No text or email or info on where it was delivered and I had to track it down.

Order no. 56612978

The product arrived on time and well-packaged.

Fast delivery and the price is shipper than other markets

I ordered some PC parts from Finland and they arrived faster than from the local supplier. Well packaged, no problems. I'll order again.

Danish seems give reasonable prices and delivery is excellent.Pro items from this shop.

I bought many components for my new computer and everything went well. They were on time in good condition and the web site it's very handy to use

Delivery was fast, price was good and product in perfect condition.

Super satisfied, made a bargain getting value more than expected! I do recommend a refurnished laptop instead of a new one, save money while being ecological!

I have bought multiple times from Proshop.fi. Each time everything has went smoothly, also on this time :)

Luotettava kauppias, kiitos! :)

Proshop delivered a faulty device. In order to return it, there’s a 12€ service fee. First you get a broken device and then you have to pay to get rid of it.

The quality of the shipping boxes are awful. Even the lady in the shop pointed out how there may be stuff missing from my package due to the HUGE tear at the seams. The contents was a few '500ml" bottle of cleaning spray.

One bottle was also packed despite being significantly defective and not filled correctly. It was visibly sucked in and clearly missing a large amount of it's product.

Despite sending proof of these issues, they make it difficult to resolve the issue and send forms - initially demanding that they be printed out (I have no printer, nor access to one) and filled in with ink. They say the ink handwriting is law which apparently is not the case. Fortunately, they have since said that I can use a PDF writer to fill them in and I will do so asap.

I wouldn't use this company again so CE the prices are not even that great, and the shipping quality was awful. I doubt an electrical item would even arrive in working condition.

I was dealing with Proshop in Finland, and it was simply the worst experience I ever had. Below will be a long story why it was so, particularly I will tell about Dutzo and Windows activation keys.
So I bought a Dutzo Gaming Dragon (Radeon RX 6800 XT, Ryzen 5600 X), product number 8046944. What went wrong with it?
1. When I received it and started to unpack, I noticed that the power cable end holed the box, it was packaged so tight there that the cable managed to make a hole in the box. From inside of the box that cable end was pressing computer much enough to bend the back side of case very close to GPU outputs. I have no idea, how Dutzo decided to package stuff in such way that even inside a bigger box the power cable did damage to the computer case, but here we can already understand how they care about their products. Still, I decided to keep it and try to use, since there was no hardware damage noticed.
After I downloaded a first game and tried it, there were more problems:
2. When I launched Rainbow Six Siege, I started to hear an electric noise - it was a coil whine coming from GPU. If interested, you can google more about it. There is nothing you can do to this at least without changing hardware, and it might be loud enough to annoy you while gaming if you are not using headphones. Hard to say, is it a bad PSU, cables or anything, but apparently Dutzo wasn't that eager to solve it while building this model and picking components.
3. Case has 4 RGB fans, and they all are flickering in most of the games, I can only wonder the reasons or how to fix it. It's funny, but all Dutzo parts in this PC - case and fans - are not in good condition. Why then make those cases? Take good options from market which work well.
As a bonus, the cable management is just terrible, and one of the fan's cables was in front of the fan itself, so I had to fix it by myself.
4. And at last when I played about 3 minutes in Siege on low settings, CPU and GPU were running extremely hot - close to 90 degrees. The reason of this problem is that Dutzo didn't do anything to set up the computer, so the fan curves were just very low and worked at about 50-60% so I had to enter the bios and do it by myself.
After dealing with Proshop support (never again I hope) they asked me to return the computer to check for problems and give it to service. I wasn't inspired by this idea, since it wasn't possible to package it well enough and then I would have to worry if it will get more damaged while transporting there and back (and if it would get damaged on the way to them - it will be my problem). So another option was to get some money back for the damaged product. By their opinion, the damage was worth a 100 euro discount. Well, thanks? Hope, Proshop will have some money left in its pocket after such loss.
So what can I say? Do not buy prebuilt computers! You are getting a poorly built computer, with bad proprietary details, even with bad cable management. And even if you are buying a prebuilt, it doesn't mean it's ready to use from the box, like in my case you have to go to bios and work with fan curves, so CPU and GPU won't burn out. It's just a terrible quality, I will never deal with Dutzo again and Proshop support wasn't a big support either actually. So again, if you want a cheap gaming computer - build it by yourself. It's not that difficult, you can choose whatever parts you want, you will save money and there is a lot of information on internet how to build it. And I'm sure you won't make it worse than Dutzo workers. If you still don't want to do it by yourself - pay a bit more and order it from smaller companies which are building computers for each customer individually. It will cost a little bit more, but it will be made from nice components and with a much better quality being actually ready to use from the box.

Besides PC, I bought the Windows Home activation key, because Dutzo computers come without a license. But instead, I got a code that was used before and was actually from Windows Pro, so after using that code my computer automatically upgraded to Windows Pro and showed an error 0xС004С008 which means that key was used on another computer. After a few times trying to make the support worker understand what happened, they sent me a new activation key...for Home version because "I bought a home version" and they suggested me to reinstall the whole Windows so I could use that code and if I will need help I can contact....Microsoft. I never had such a low level of store support, this is just something beyond everything. So apparently I asked my money back, and since then there has been no answer for a week already.