Proshop Reviews 

3,721
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Ordered christmas gilf and it should have been arrived before christmas, but it didn't. But that's not all, speakers are still missing and seem like courier service don't know where my package is. W... See more

Company replied

Rated 5 out of 5 stars

Other shops were selling very exact same product more expensive. ProShop was the only one with this price. Shipping was around 5 working day which is okay. I expected a bit faster, but in the product... See more

Rated 5 out of 5 stars

Great electronics shop, with free shipping to Finland. Here, I frequently find the best deals, much better than elsewhere. Also, I had to return an expensive item once, which had shipping damage. It w... See more

Rated 5 out of 5 stars

Ordered my new GPU on a Saturday when it was NOT in stock. It arrived on Friday with a bank holiday in the middle, which was beyond expectations. The Inno3D GPU itself works great, I jumped straig... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Laaja valikoima, halvat hinnat ja nopea toimitus – Proshopilta löydät aina ajankohtaisimmat tuotteet parhailla hinnoilla.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(3,721)

651 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Almost perfect

Almost perfect, only stock was problem back then. Let's see how they or MSI react to problem regarding motherboard 5Gb Realtek NIC, it's not performing as it should.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

The delivery time were fast

The delivery time were fast, there is always availability of high end products and variety. The website is reliable, Ive been buying all my tech gear there. Strongly recommend.

20 October 2025
Unprompted review
Rated 1 out of 5 stars

AfteMY SAD EXPERIENCEr my first bad experience buying a…

After my first bad experience buying a supposedly refurbished laptop, the description of which listed only minor scratches as defects. But in reality, the laptop wouldn't charge or turn on! The store justifies this by saying they're simply reselling this type of equipment... Is that an excuse acceptable for a five-year-old???!
If the employees at this store were even slightly interested in their product, they would know that Lenovo Thinkpad 400 series laptops were once purchased in bulk due to the low price and used until completely worn out. Therefore, when selling used laptops of this type, it is necessary to thoroughly test each one, or refuse to sell this model at all.
I sent the non-working laptop back under warranty. BUT they sent me another identical laptop in return. With the same defects!!! Meaning, it didn't work!!! Are these people scammers or just amateurs?

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Low prices

Low prices, delivery not so secure.
Seems they have some issues with packing since all the ordered items did not receive. Customer service very annoying in cases something missing from package. You'll have to sent pictures, send some swearing documents etc. because of couple of euros item missing.
I would be careful while ordering high price items.
Won't recommend direct bank payment!
I will personally skip this shop next time due bad experience.

8 September 2025
Unprompted review
Proshop logo

Reply from Proshop

Hei ja kiitos arvokkaasta palautteesta.

Pahoittelut että lähetys on ollut puutteellinen. Jos lähetys on ollut puutteellinen, se tulee dokumentoida ja tarvitsemme kuljetusyhtiölle kuvia ja tiety dokumetit täytettynä takaisin jotta he voivat avata selvityspyynnön tapahtuneesta. On kovin harmillista että et näitä dokumettejä halua täyttää ja siitä syystä meidän on vaikea auttaa sinua. Jos tule toisiin ajatuksiin, niin olethan meihin yhteydessä uudelleen.

Pahoittelut aihetuneesta harmista.

Mukavaa syksyä!

terveisin, support@proshop.fi

Rated 5 out of 5 stars

I ordered a monitor and it was…

I ordered a monitor and it was delivered within a few days to the closest post office. The stock availability on the website was up-to-date unlike other online shops that sometimes tell only after placing the order that the product isn't in stock. Overall I'm very happy with the quick delivery.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Defective monitor sent. No service. Got scammed.

They sent me a defective monitor. Also the stand was missing. I complained as soon as I discovered the defect, but they had put a clever escape in their fine print that said I should follow their exact claim procedure, otherwise they would screw me over. Because I sent the pictures of the clearly defective monitor a little too late, according to their nasty rules, they refused to solve the complaint. I feel scammed.

17 July 2025
Unprompted review
Proshop logo

Reply from Proshop

Hello

Thank you for the review. We are sorry to hear that you feel scammed. You have not purchased the product from Proshop.fi so we kindly ask you to give your review to the correct place.

Have a nice day,

Greetings team Proshop.fi

Rated 5 out of 5 stars

My expérience was satisfactory

My expérience was satisfactory. Although, I have to admit it was akward to be able to find my computer in a specific page category but not in the overall general webpage dedicated to computer, even by filtering with the same settings and requirments.

10 July 2025
Unprompted review
Rated 3 out of 5 stars

I did not receive a message. I have a US phone number and maybe your system has a bug that prevents it from sending messages outside Finland.

I did not receive a message when the product arrived and had nothing to show the lady when picking up my package. I found it by mistake on the last day I could pick it up.

14 July 2025
Unprompted review
Proshop logo

Reply from Proshop

Hello and thank you for the review

The pick up information is not coming from us, the shipping company sends it. We have sent you the tracking number which you can use to track your shipment. Unfortunately Postnord does not send notifications to foreing phone numbers, that is why you have not got the pick up information. We are glad to hear that you managed to pick up the parcel though.

Have a nice summer!

Greetings,
support@proshop.fi

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