Proper Insurance Services Reviews 

Taylor was amazing. She answered all of my questions in a timely manner and was very pleasant to work with. Highly recommended!

After being dropped by our carrier (despite zero claims) in the California insurance crisis we were facing a massive rate increase for a clearly inferior product from the state-run carrier. Luckily, we were able to find our way to Taylor Stults at Proper and boy, we should have been using Proper all along. The policy is tailored to short-term rental owners and provides significant coverage benefits. In addition, Taylor was incredibly responsive, communicated clearly, guided the application through underwriting and was a joy to work with. Oh, and they saved us over $2,000 on the premium. Just an all around great experience. Thank you Taylor!

Cade is the best in the game for short-term rental insurance. He gets great quotes AND he's way faster than any other insurance agent we've worked with. You'd be a fool to take your business anywhere else. Gotta go to Cade!!!

Taylor is amazing. From the initial quote request to booking my policy. She answered my questions in a timely manner and I look forward to working with her. Definitely will recommend :)

Bob Bradley is always there when I need help or have any questions. I’m new in the property rental business and he’s been very patient with me. I recommend working with him!

Elizabeth was vey helpfull in following up the claim and solving the matter as quickly as possible.

Initial request for quote was great but rep assigned did
not supply policy comparison till I asked twice, got
"canned" response even though actual other quote was
sent. Comparision was wrong and last email resorted to "fear tactics" to try and get me to book policy. Got same for a lot less elsewhere.

Alayna and Taylor are great, they both respond quickly and they did a great job with our claim. Can't thank tem enough!

Taylor was very helpful and responsive throughout the process of setting up our insurance policy. Highly recommend

I have been using Proper Insurance from all of the short-term-rental properties that I own for the past 5 years. In that time I have had 3 claims, including a recent one last month. Each time I've submitted a claim, their customer service has been outstanding. They are extremely responsive and helpful. Highly recommend.

My agent Taylor Stults at the Proper insurance is wonderful to work with! She is very professional and knowledgeable. Thank you Taylor!
Elena Batchelor.

A Great STR Insurance to Have!

Cade is our Agent and Matthew was our adjuster for a problem we experienced. They worked as a team and were extremely responsive. This is definitely a A+++ Insurance Company in our book. You never know how good insurance is until you need to use it. Proper went beyond our expectations. Thank you everyone at Proper.

Proper has been amazing! Their online quoting was easy and responsive. They answer the phone live and a human being helps you. Special thanks to Jordan Jarosky and Sarah Elgin who helped me with coverage questions and binding the policy same day. I wish everyone worked like Proper.

I was dreading dealing with the insurance process from a recent incident at one of our Airbnb properties. To my shock and awe, this was actually a truly pleasant experience. Screenshots of documentation and a few emails and it was done! Literally 10-15 minutes of my time. Matthew was great and the process was more than simple compared to my other experiences with insurance companies. A+++!

Sam Carlisle was great, knowledgeable, in all aspects and reason y this insurance was needed. I also wanted to get insurance same day and within 2 hours I had it. Gave up on another company who kept fumbling the ball if you will.

Highly reccomend

Proactive service, very knowledgeable.

This is my second time working with Taylor Stults and she is amazing. Each time she was patient and worked with me to meet my needs. If you have a short term rental I recommend proper and in particular Taylor

Proper has been very responsive and helpful. Taylor has never failed to deliver what she promises!

If you, are looking, for, a great, insurance company, Proper, is the, company! Mike Wolf, with Proper Insurance, is really somebody, worth knowing, in the, insurance business! Mike, took the time, with my policy, and carefully, always communicated quickly, his staff, are always, very friendly and attentive. I took, my policy, out for, my Dahlonega Airbnb, and it was, the first time, I had insurance, with a, short term rental policy. Proper and Mike Wolf are the golden 5 stars!!

Taylor was great! She was very knowledgeable and was able to explain and guide me to the right coverage for my rental! A+