I bought a Propain three years ago and I’ve had to use the warranty twice. That’s completely normal with any bike brand. What really matters is how the brand responds, and in this case Propain has alw... See more
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See what reviewers are saying
I recently ordered my first gravel bike and received outstanding support from David. We had a detailed video call where he took the time to discuss my needs, usage (bikepacking), and all my ques... See more
Customer Service & Communication is terrible!!! I ordered a bike in February 2026, we are in July now and still NO BIKE ! Nothing from Propain despite emails, messages on FB & Insta, you can't ring th... See more
I bought my Hugene 2CF last summer and got it delivered from Propain in 4 weeks time, this was beyond my expectations based on reviews I had read. The bike has been amazing, by far my favorite bike so... See more
Company details
Written by the company
Custom Handcrafted Mountain Bikes
Contact info
United States
- www.propain-bikes.com
4.1
Great
316 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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