Projectorpoint Reviews 

219
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered a new projector believing that our existing one was not working. The projector was delivered the next day. On checking our old projector it was found that the problem was not the projector... See more

Rated 5 out of 5 stars

I spoke with Jessica regarding a total revamp of my projector system, and her attention and knowledge were stunning. I was guided by her to look at alternatives, and never pressured to decide one over... See more

Rated 5 out of 5 stars

Having bin let down by well known projector company Told me epson would be delivered 5th jan after placing order early December not delivered. Phoned Wil had unit in stock placed order received n... See more

Rated 5 out of 5 stars

I found Projectorpoint through a link on the ViewSonic website, which gave me immediate peace of mind. Since I’d already done my research, I placed my order expecting a standard, transactional d... See more

Company details

  1. Audio Visual Equipment Supplier

Written by the company

Projectorpoint has been operating since 2001 and today we are one of the largest online suppliers of AV equipment in the UK. We specialise in large venue, office and home cinema projectors, displays, LED Walls as well as wireless presentation systems.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional customer service!!

Ordered a new projector on Friday 13th... and everything went right! Zaira and Annika were both very helpful through the purchase process. Projector arrived the following day, even though it was scheduled for the following Monday! I had a slight issue registering the extended warranty. One phone call to Zaira and within the hour I had an email back from her as she'd registered the warranty directly with the manufacturer and sent me a copy. Definitely above and beyond customer service!! Very well done and thank you!

19 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent advice and support

Excellent advice and support from people who know what they're talking about. Felt very much assisted but not forced in any way. Ended up with a much better projector than I would have managed to get by myself!

10 November 2020
Unprompted review
Rated 1 out of 5 stars

Time Wasters!

Been having a email conversation with one of the sales team today regarding buying a projector. Just to be told at the point of buying that the projector I wanted was not in stock. Your sales member should maybe of told me that in the first instance to try and same some time, thank you for wasting my time!

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Nothing but the highest praise …

Nothing but the highest praise for this place and for Will who works there. I placed an order at 4 on Thursday and he got it to me the next day at 11! The Projector was ex-demo, as described and in excellent condition.

5 October 2020
Unprompted review
Rated 5 out of 5 stars

Good and reliable

I bought my Sony projector from these guys and it’s performed brilliantly. Subsequently I have purchased two replacement lamps as I had the benefit of the previous unit which had performed well. Good and reliable products and as a supplier they seem to care. This goes a long way for me.

18 September 2020
Unprompted review
Rated 5 out of 5 stars

Gulam was extremely helpful with…

Gulam was extremely helpful with technical advice and very quick with response to my emails. He was very professional yet still kindly spoken and patient. I've been in business for over 30 years and this is a good company to use.

Thankyou for your help

9 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service all round!

Brilliant service! Ordered the screen on Thursday and received a polite phone call from Projectorpoint customer services about 30 minutes later to acknowledge the order and to ensure a quick and final check that the Sapphire screen would exactly fit my requirements. The screen arrived the next day and it's now fitted - excellent quality and I am very pleased. This company have great equipment, competitive prices, instant delivery and very friendly customer services. A pleasure to have done busness.

26 July 2020
Unprompted review
Rated 5 out of 5 stars

These guys really know their stuff.

These guys really know their stuff.

They are not just a box-shifter, they have experience of all the new kit and will give you a real world opinion of the best projector for your particular use.

By all means, do some online research, but avoid going down a rabbit-hole of internet advice, it's a minefield of marketing fluff and sponsored posts.

One phone call to William at ProjectorPoint and we ended up with a superior product, from a brand we had not used before, with more features, better technical spec and a lower price that the unit we originally wanted.

Great online process, fast delivery and actual experts on the phone... well done ProjectorPoint, customer for life.

22 June 2020
Unprompted review
Rated 5 out of 5 stars

Amazing, fast and efficient

Amazing help from William to find the appropriate projector for my needs. Efficiency and very quick delivery. I'm very pleased and 100% recommend them.

18 June 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent and extremely…

Absolutely excellent and extremely helpful service. Personnel that I dealt with (Zaira) made the whole experinece truly a pleasure. All questions and enquires have been answered extremly informatively and very promptly. Efficient and quick delivery. Definitely use again.

8 June 2020
Unprompted review
Rated 5 out of 5 stars

Not only cheap but a great customer…

Not only cheap but a great customer experience. Well worth calling as you might get through to Zaria who spent time checking that the extended warranty offer would apply to me as an overseas buyer. In the end it turned out that I would have to ship it back to the UK, but at least I knew in advance.

22 May 2020
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed with the service I received throughout, from my initial query to the delivery of my new screen. After placing my order, an advisor from Projectorpoint called me to double check my order and make sure it was the right size and type for my purposes, all of which put me at ease, letting me know I was buying the right screen and had gone to the right company.

11 May 2020
Unprompted review
Rated 5 out of 5 stars

I have not tested the projector yet but…

I have not tested the projector yet but it arrived today, Monday, after ordering it last Friday afternoon. And this was an international delivery!

Although it was slightly more expensive in the end this type of service is light years ahead of the shoddy BS spouted by AVpartsmaster.co.uk who wasted my time for over a week and then tried to rip me off. They may say they are cheaper but if it never arrives or doesn't exist, what's the difference?

Avoid AVpartsmaster.co.uk like the plague.

Please see my 1-star review of them on their review listing on Trustpilot.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

Dear Zaira

Dear Zaira
I just wanted to say a massive thankyou
Having ordered with you on Thursday at 5pm you cant imagine how impressed I was when the Sony projector arrived on Saturday, frankly it just blew me away, what fantastic service,
I'm not easily impressed nowadays but that was a wonderful surprise in these difficult times.
Although my wife wasn't best pleased as I spent the entire day fitting it and fiddling with the settings.
I have to say, what a fantastic piece of kit and you were right I've been blown away by the stunning detail
To be fair to the JVC X500 the difference isn't massive but it's noticeably crisper and brighter in every area so a worthy replacement, although I have said wow quite a few times this weekend as I try different movies! Daytime viewing is in a totally different league what a difference 500 lumens makes
So thanks for all your good advice
I wouldn't hesitate to order from your company again
6 stars from me
regards
Mark A

27 April 2020
Unprompted review
Rated 5 out of 5 stars

Successful digital projector purchase

Uncertain as I was about which projector to purchase, conversations with Gulam Khamboo at Projectorpoint helped clarify the best choice for my particular needs. The one recommended and I purchased exactly met my requirements. Purchase and delivery were seamless and efficient.

27 April 2020
Unprompted review
Rated 5 out of 5 stars

Super Fast response & Delivery

I wanted to thank Gulam for the amazing service I received. I ordered my projector 3pm on the Thursday, it arrived by lunchtime on Friday. Given that we are all on lock down due to covid 19 I find this exemplary service and I was not expecting it to arrive until the following Monday. I would like to extend my gratitude to Gulam for making the happen. Thank you :)

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and pricing!

Gulam provided excellent, friendly service and was really helpful in providing options available to me based on my requirements.

A great price convinced me I needed to place the order and he even managed to arrange next day delivery to sweeten the deal.

Much appreciated, thanks!

26 March 2020
Unprompted review
Rated 5 out of 5 stars

Projectorpoint has one of the best…

Projectorpoint has one of the best Websites for digital projectors I have ever seen, match equally by the best service when you purchase from them nothing is to much trouble. Highly recommend them. Graham Proffitt (on behalf of South Birmingham Photographic Society)

12 February 2020
Unprompted review

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