I desperately needed to replace my old set of pots and pans. my old set is from pro cook has been discontinued . But a lovely shop assistant from the York store Anna/Ana came to my rescue and was v... See more
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Location
Switch locationUnits 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA York, GB
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See what reviewers are saying
Very pleased with the product and service received by staff members at York McArthur Glen. Very helpful and pleasant the assistants even found me a chair to sit on in the store due to mobility issues... See more
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between. Found just what I wanted - a draining spoo... See more
We bought a new dining service, rather on the spare of the moment, although we been contemplating this for some time but never really found what we liked. Until now. Staff were very helpful and infor... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Units 99/100 McArthurGlen Designer Outlet, St Nicholas Avenue, Fulford, YO19 4TA, York, United Kingdom
4.8
Excellent
2K reviews
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Good quality
They had just the cutlery we wanted to match our existing but a better quality. Also bought a salt and pepper mill which again was good quality.
The staff also were very pleasant and helpful.
28 July 2026
Great product and great value
22 July 2026
Great Staff
The staff are really helpful.
Service is brilliant despite problems with gift cards.
Would like knives that would dishwash.
26 July 2026
Was quickly and efficiently served by a…
Was quickly and efficiently served by a friendly and helpful assistant
15 July 2026
such a pleasant experiance every time I…
such a pleasant experiance every time I am at the store thank you
19 July 2026
Good range of products
Good range of products. My main purchase was a set of kitchen knives. Good quality and value. Very helpful staff. An unexpected 20% and discount was an extra bonus.
19 July 2026
Staff member very friendly and helpful.
17 July 2026
Great cookware and excellent seevice
13 July 2026
Easy customer service
Easy customer service, and a great product. Best coffe machine ever.
8 July 2026
excellent service and products
9 July 2026
Customer service was excellent
Customer service was excellent . I brought back some frying pans that have lost their coatings . I bought new frying pan in exchange .
The lady was very helpful at the counter .
16 July 2026
The staff were amazingly helpful and…
The staff were amazingly helpful and offered very good advice regarding our purchases, etc.
10 July 2026
Great product
Great product from clean, spacious and friendly store. Massive choice and well worth the journey and experience.
14 July 2026
Love this shop in McArthur Glen outlet…
Love this shop in McArthur Glen outlet centre near York. SO many lovely kitchen products to look at from mixers to crockery and everything in between.
Found just what I wanted - a draining spoon (not very exciting but useful) and there was a special offer on so bought a couple of other items too.
Lady was lovely as the staff always seem to be and my items are thus far great.
As usual, I left drooling over the Kenwood mixers and had to pull myself away ;0) - they even had THE RED ONE! my absolute favourite.
My pensioner pocket money doesn't reach to those high monetary levels though sadly ....... but I can dream.
13 July 2026
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