Purchased the Elite Signature, 4-saucepans & 2-frying pans. These are quite heavy tri-ply 18/10 stainless steel cookware, with sealed edges, stay cool handles & metal lids. Similar quality to much m... See more
Company replied
Location
Switch locationUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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See what reviewers are saying
I had an issue with some pans that.i had bought on line 2 years ago, I spoke to one of the staff the shop in the Trafford Centre, they asked me to bring them in to look at I took them and they replac... See more
Company replied
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
Company replied
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, United Kingdom
4.9
Excellent
1K reviews
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Reply from ProCook - Trafford
We appreciate your positive feedback!
Nice welcoming staff and a bright clean…
Nice welcoming staff and a bright clean well laid out store. Lots of choice and options. Excellent shopping experience.
20 June 2026
Reply from ProCook - Trafford
We're so happy you enjoyed our welcoming staff, clean store, and wide selection! We appreciate your kind words about your excellent shopping experience.
Helpful and thoughtful staff.
15 June 2026
Reply from ProCook - Trafford
We appreciate your kind words.
Reply from ProCook - Trafford
We are so glad you enjoyed our quality goods and great service. Thank you for your kind words!
Quality stuff
I’m so happy with the product good size grill now I can make my steak for all family.
12 June 2026
Reply from ProCook - Trafford
We're so happy you found the perfect grill size for your family steaks! Enjoy!
Polite smart assistants.
26 May 2026
The three knives were a good price
The three knives were a good price. They seem to be ok at the moment. However the largest knife when we took it out of the box didn't have the protective slide on cover on it.
8 June 2026
Reply from ProCook - Trafford
We appreciate your feedback on the knives. We are concerned to hear about the missing protective cover on the largest knife. We are looking into this issue.
Helpful and efficient staff
Easy to find items wanted, helpful and efficient staff at the till point happy to help. Very polite staff too
3 June 2026
Usually good shopping experience - extremely helpful staff and I love the knives
I needed chefs knives and did a lot of research and it led me to Procook. I wanted the Nihon X50 - it suits my sense of style, has good steel and isn’t priced to the point where I’m scared to use it - they are wonderful.
The guy in the shop was great - he answered all of my questions patiently, he got the knives out of the cases for me to hold - the weight and balance and feel of them is really important to me.
And when I was ready to buy, he looked at my selection of 4 knives and worked out that a set of 5 was cheaper - and he would swap away the knife I didn’t want for one I did.
I missed the bank holiday weekend 20% off sale - but this set had 20% anyway!
My only problem was that I saw the coffee machine when i was in the shop and I missed the 20% off on that. The next time Procook do a sale, that bad boy is coming home with me.
29 May 2026
Unprompted review
Great selection of chef’s knives for a…
Great selection of chef’s knives for a range of budgets. Helpful and friendly staff. The store was laid out in such a way that it was easy to find what we were looking for but also had some nice surprise little gems we’d not considered.
Will definitely be back.
1 June 2026
Very Helpful
3 June 2026
Love this shop
Love this shop. Staff were lovely and even helped me to the car with my purchases. Excellent customer service with no cross selling - a real pleasure
4 June 2026
Helpful staff
Really helpful staff in the shop in the Trafford centre
The guy made it really easy to purchase and was immaculately wrapped.
Its been awhile since we have had service like that, they are a credit to you
2 June 2026
Reply from ProCook - Trafford
We appreciate your positive feedback! We are so glad our help was valuable to you.
Reply from ProCook - Trafford
We appreciate your kind words.
Reply from ProCook - Trafford
We appreciate your positive feedback!
Excellent cook shop.
Needed some more cookware, visited the Trafford Store. Assistant was really helpful and gave us advice on what we needed. Prices really reasonable and everything made of good quality. Very happy with recent purchases. Will be buying from here again.
29 May 2026
Reply from ProCook - Trafford
We're so glad you had a positive experience at our Trafford store! It's wonderful to hear our assistant was helpful and that you're happy with the quality and reasonable prices of your new cookware. We appreciate your kind words and look forward to your next visit!
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