Fantastic customer service, the 2 ladies in the talke store were brilliant, I walked in when the store opened and helped me look for what I wanted, they were very friendly and were great to talk to, t... See more
Location
Switch locationUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
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Friendliness and knowledge of sales assistant. We were looking for a pan to boil beetroot and there was one pan left at a reduced price = result!!
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
Company replied
I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, United Kingdom
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Lovely staff nice shop atmosphere Well…
Lovely staff nice shop atmosphere Well laid out excellent products

Reply from ProCook - Talke
We know how amazing the product is but…
We know how amazing the product is but the manager at the store advised us & she gave us Brilliant advice & helped us save money.

Reply from ProCook - Talke

Reply from ProCook - Talke
No high pressure sales just helpful and…
No high pressure sales just helpful and knowledgeable staff.

Reply from ProCook - Talke
Just cooking utensils only,ignites the…
Just cooking utensils only,ignites the imagination
It's good
It's good, helpful service in Talke, always. Products are good and in most cases, prices are okay.

Reply from ProCook - Talke
Very helpful staff giving you many…
Very helpful staff giving you many choices ie different manufacturers that sell the same items So going from price to price giving low to high Brilliant Vert helpful be calling again First class service thank you

Reply from ProCook - Talke
Very helpful assistant pleased with…
Very helpful assistant pleased with what we brought.

Reply from ProCook - Talke
More of the same please
I walked in not knowing if they even had the product i wanted, to be met by a warm smile and someone not overpowering, just helpful.
I was shown the item i wanted and allowed to chose for myself, without being told i needed the expensive ones. Thank you very much

Reply from ProCook - Talke
Only bought 4 mugs but sales assistant…
Only bought 4 mugs but sales assistant was very pleasant. Will go back there when needing other kitchen items.

Reply from ProCook - Talke
Good product quality and in store good…
Good product quality and in store good customer service

Reply from ProCook - Talke
Very helpful staff
The staff ask politely if you need any help, but don't mither you when just browsing. When we needed some information the lady was very knowledgeable and again was not pushy. I have purchased from Procook previously with a knife set over several visits and shall be doing the same again with pans.
Great service and help in the shop
Great service and help in the shop, is always an absolute must in a shop dealing with cooking equipment.
Also a good after service is required for people who have any problems after sales.

Reply from ProCook - Talke
The lady in the shop(afinity) was very…
The lady in the shop(afinity) was very knowledgeable and gave us good information
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